Tri-Cities Chrysler Dodge Jeep Ram - Service Center

Excellent Service! I brought my 2012 Dodge Caliber in for recall work and everyone in the service department was so friendly and helpful! Thank you for the experience! I brought my 2012 Dodge Caliber in for recall work and everyone in the service department was so friendly and helpful! Thank you for the experience! More

Very professional service Dwight was on top of everything, he gave me detail descriptions on what I needed and what was not needed. Very good attitude and a positive outlook. Dwight was on top of everything, he gave me detail descriptions on what I needed and what was not needed. Very good attitude and a positive outlook. More

Service with a smile Not only was the service rep friendly, she was giving me information that I wanted before I could ask. Information was given about what services I ha Not only was the service rep friendly, she was giving me information that I wanted before I could ask. Information was given about what services I have coming up, how many of each service, what recalls were completed on my car and which ones had not been completed, including scheduling me to get it taken care of. I felt important in the service department. More

5 year checkup on Commander Tiffany kept me updated on the timeline of the repairs as well as gave me options on the repairs and was able to give me a discount due to me being a Tiffany kept me updated on the timeline of the repairs as well as gave me options on the repairs and was able to give me a discount due to me being a loyal customer. More

Excellent. Service dept tried to resolve a recurring engine code . But when they could not come up with a fix they went ahead a started a star case with dodge . Service dept tried to resolve a recurring engine code . But when they could not come up with a fix they went ahead a started a star case with dodge . To try and resolve the problem . Tri citys dodge has always been a big help . Anytime I have had a issue or just a question. Thanks More

Wonderful nice and courteous Very courteous And answered my questions Very clean and nice waiting room with water coffee and that makes it better Very detailed with service Very courteous And answered my questions Very clean and nice waiting room with water coffee and that makes it better Very detailed with service questions More

Oil change tire rotation Came in for a oil change and tire rotation. Staff was friendly and work done ina timely fashion. I don’t know what else you want me to say Came in for a oil change and tire rotation. Staff was friendly and work done ina timely fashion. I don’t know what else you want me to say More

Recent Visit The dealership is always accommodating and the associate that checked me in was great to offer coupons to assist with additional services. I appreci The dealership is always accommodating and the associate that checked me in was great to offer coupons to assist with additional services. I appreciate the attention to detail and the personalized service. The dealership has a very nice waiting area and was very organized and efficient. More

Service Good afternoon. I brought in my 2014 silver Jeep Grand Cherokee in for service last week. The service was great. The staff was friendly. Thanks Good afternoon. I brought in my 2014 silver Jeep Grand Cherokee in for service last week. The service was great. The staff was friendly. Thanks More

Regular service Great dealership with excellent customer service. Went in for first service on my new Jeep. Tiffany was nice and very professional in explaining eve Great dealership with excellent customer service. Went in for first service on my new Jeep. Tiffany was nice and very professional in explaining everything that is covered in my service package. More