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Tri-Cities Chrysler Dodge Jeep Ram - Service Center

Kingsport, TN

4.3
70 Reviews

70 Reviews of Tri-Cities Chrysler Dodge Jeep Ram - Service Center

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December 29, 2019

Very good service on the repair and excellent service department in keeping me up to date on the repair. Thank you for your excellent service More

by Rlssmith
Recommend Dealer
Yes
Employees Worked With
Do know. Young lady in service department
December 12, 2019

They have always been courteous and addressed all issues I have had. I dont know the girl's name that waited on me this week but I usually deal with nina and she has always been very helpful and accommodat More

by Sacombs
Recommend Dealer
Yes
Employees Worked With
Nina; didnt get the girl's name that waited on me this week.
November 08, 2019

Electrical and air conditioning problems My Chrysler 200 wen dead on me one evening. Made an appointment to have it diagnosed and fixed. The service department got me in quickly, called in More

by FDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
October 31, 2019

The girls at the service desk were extremely friendly, helpful and professional. I worked most with Dena(?sp). She’s a very personable professional and could teach a course on customer service! More

by Jim
Recommend Dealer
Yes
Employees Worked With
Dena
October 31, 2019

Tailgate recall on RAM truck An excellent experience all the way. Got the time slot I wanted. They started on it right away. It took less time than they promised. More

by Dodge Charger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name.
October 24, 2019

Service and parts departments. Have developed a long term relationship with the service and parts departments. Have dealt with the personnel in them when they were at the previous D More

by Tri-Cities
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger, Josh, Kenny, Dave , Matt, Mike
October 20, 2019

Terrible Service Department The service department is a disaster. I gave them multiple chances over the past 5 years and will not be back. Each experience was worse than the prev More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
October 19, 2019

Excellent customer service from getting a Saturday appointment to the Service Dept team. Above and beyond any other area Jeep dealership I have previously d More

by ladywing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
October 15, 2019

recalls The service was great...………...The girl that took care of me was friendly and made sure I understood what was done. Would recommend to friends...………….. More

by shotgun222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
October 08, 2019

My family just moved to Kingsport.Tiffany Scott (service rep) was amazing! She not only answered all my questions but made it a simple process. More

by Jb
Recommend Dealer
Yes
Employees Worked With
Tiffany Scott
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