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Tri-Cities Chrysler Dodge Jeep Ram - Service Center

Kingsport, TN

4.3
70 Reviews

70 Reviews of Tri-Cities Chrysler Dodge Jeep Ram - Service Center

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July 07, 2025

Very friendly and knowledgeable staff, service writers have a hard job however they are easy to speak with and work hard to get my car done quickly and accurately. More

by dam552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Everyone here makes me feel welcomed and goes the extra step to be friendly and taken care of. More

by THERESASOUTHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

They done a good job on oil change and fuel filter change on my truck More

by TANKERYANKER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Staff is very courteous and friendly. Service didn't take very long, and has a decent waiting area to stay in until your vehicle is ready. More

by JIMAGAIN2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
July 02, 2025

Completely awful! Wouldn’t suggest this place to a single person! They sold us a truck that had to have a motor replaced within 4k miles and then wouldn’t let Ford rep More

by willowg_3_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

The best service that I ever received from any Dealer in the Tri City, check it e More

by VOLSKCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa
July 02, 2025

The staff in the service department were very friendly they made the experience a good one More

by samuellee3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Left oil hand prints all over my vehicle the service advisor was nice and very professional tho More

by Bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Service Department is terrible. They don't know how to properly rotate tires. Spilled motor oil all over new vehicle engine and left it. Did not properly torque lug nuts. Left oily More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
January 15, 2021

Worst dealership I have ever bought a car from. Still waiting on the promises they made to me. Believe nothing they say ..Go some place else. More

by daryl711
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager /Service manager
1
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