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Tri-Cities Chrysler Dodge Jeep Ram - Service Center

Kingsport, TN

4.7
91 Reviews

91 Reviews of Tri-Cities Chrysler Dodge Jeep Ram - Service Center

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August 31, 2025

The Service Department check-in was smooth and organized. The service advisor was knowledgeable as well as the technician. Had no problems whatsoever. Would definitely use this Service Department again. More

by carnut1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Halverson
August 29, 2025

The dealership has very friendly staff and knowledgeable. Check-in was smooth and professional. Service Department area and shop was very clean and neat. Will come back for future service. More

by carnut1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Halverson, Bill Price
August 09, 2025

Great service, very fast even without an appointment. The staff is professional and friendly and the waiting area is clean and comfortable. More

by PVRR342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Prompt service. Best Jeep dealership by far in the area. Will continue to come here for service. More

by MSCOONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Great service customer service was spot on helpful nice and explained everything great clean lobby More

by DEVINSTACY574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Everything went grear, smooth and quckly. Service reps were helpful and friendly. Cardoc takes care of quite a bit. More

by braun.adamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Service center has been fantastic and I'm very pleased with the work they have done and I'm excited to get the cosmetic completed on the 6th. More

by ERIC.S.LAMBERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN LOVE
July 27, 2025

Had my Oil change and tire rotation done for routine maintenance again. The service was timely and efficient. More

by witchdoctor_ink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger was helpful in riding along with me to check an issue with my jeep and insured me he could feel the jolting with acceleration at 46 mph
July 27, 2025

Excellent staff and service was done in a very timely and professional manner. I was very pleased. More

by csenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Service department personnel were pleasant to work with and timely with updates. Service area and dealership waiting were clean and had nice amenities. More

by PASTORBOBRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
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