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Tri-Cities Chrysler Dodge Jeep Ram - Service Center

Kingsport, TN

4.7
89 Reviews

89 Reviews of Tri-Cities Chrysler Dodge Jeep Ram - Service Center

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August 09, 2025

Great service, very fast even without an appointment. The staff is professional and friendly and the waiting area is clean and comfortable. More

by PVRR342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Prompt service. Best Jeep dealership by far in the area. Will continue to come here for service. More

by MSCOONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Great service customer service was spot on helpful nice and explained everything great clean lobby More

by DEVINSTACY574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Everything went grear, smooth and quckly. Service reps were helpful and friendly. Cardoc takes care of quite a bit. More

by braun.adamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Service center has been fantastic and I'm very pleased with the work they have done and I'm excited to get the cosmetic completed on the 6th. More

by ERIC.S.LAMBERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN LOVE
July 27, 2025

Had my Oil change and tire rotation done for routine maintenance again. The service was timely and efficient. More

by witchdoctor_ink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger was helpful in riding along with me to check an issue with my jeep and insured me he could feel the jolting with acceleration at 46 mph
July 27, 2025

Excellent staff and service was done in a very timely and professional manner. I was very pleased. More

by csenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Service department personnel were pleasant to work with and timely with updates. Service area and dealership waiting were clean and had nice amenities. More

by PASTORBOBRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
July 25, 2025

Pleasant service members. Very helpful. Easy in and easy out. Service aera very clean and open. More

by CARLOAKS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

The service manager that I had neglected my paperwork and I had to wait at least 30 minutes after my van was done to get back on my way home More

by billatgunnoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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