Tri-Cities Chrysler Dodge Jeep Ram - Service Center
Kingsport, TN
70 Reviews of Tri-Cities Chrysler Dodge Jeep Ram - Service Center
Very friendly and knowledgeable staff, service writers have a hard job however they are easy to speak with and work hard to get my car done quickly and accurately. have a hard job however they are easy to speak with and work hard to get my car done quickly and accurately. More
Everyone here makes me feel welcomed and goes the extra step to be friendly and taken care of. step to be friendly and taken care of. More
They done a good job on oil change and fuel filter change on my truck on my truck More
Staff is very courteous and friendly. Service didn't take very long, and has a decent waiting area to stay in until your vehicle is ready. Service didn't take very long, and has a decent waiting area to stay in until your vehicle is ready. More
Completely awful! Wouldn’t suggest this place to a single person! They sold us a truck that had to have a motor replaced within 4k miles and then wouldn’t let Ford rep Wouldn’t suggest this place to a single person! They sold us a truck that had to have a motor replaced within 4k miles and then wouldn’t let Ford replace the motor! Brought the truck home and they had wired the wiring box up wrong and had a wire bridged over, so it would turn on! My husband spent 3 days trying to figure out why in the world his truck had no power at all. Called them and they said well you’ll need to bring it in. Yea okay. How you expect that to happen when it’s connected to a 21 foot bass boat? Just completely ridiculous!!! More
The best service that I ever received from any Dealer in the Tri City, check it e the Tri City, check it e More
The staff in the service department were very friendly they made the experience a good one they made the experience a good one More
Left oil hand prints all over my vehicle the service advisor was nice and very professional tho advisor was nice and very professional tho More
Service Department is terrible. They don't know how to properly rotate tires. Spilled motor oil all over new vehicle engine and left it. Did not properly torque lug nuts. Left oily They don't know how to properly rotate tires. Spilled motor oil all over new vehicle engine and left it. Did not properly torque lug nuts. Left oily fingerprints all over the inside of vehicle. Made an appointment and still waited almost 3 hours for an oil change. They are rude and offer no apology for any of my complaints. More
Worst dealership I have ever bought a car from. Still waiting on the promises they made to me. Believe nothing they say ..Go some place else. waiting on the promises they made to me. Believe nothing they say ..Go some place else. More