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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,253 Reviews
Call Service Center (772) 460-0000

3,253 Reviews of Treasure Coast Lexus - Service Center

Sort by
April 04, 2023

Absolutely the best service I have ever received from any service department. Tara and her team worked quickly and efficiently to ensure my experience with service was painless. Every time I came in I was gr More

by SARAH.GATES.REALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
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Apr 04, 2023 -

Treasure Coast Lexus responded

We are glad to hear that Tara and the team provided fantastic support and made your service visit easy. Thanks for working with us here at Treasure Coast Lexus, Sarah.

April 02, 2023

Provided great service. Service Manger Robert handled everything making sure proper service was completed and only nessary work was performed. More

by 1DEANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
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Apr 03, 2023 -

Treasure Coast Lexus responded

Thank you for the review! We appreciate your business and hope to see you back again at Treasure Coast Lexus. Safe travels!

April 02, 2023

Bad experience from check in to check out. Would hope TCL would focus more on customer experience IE communication and overall aptitude. The estimate was out of reach for a person of average i More

by CHRISTINA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Register
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hoye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Treasure Coast Lexus responded

Our goal is to deliver a fair value for our services, and I sincerely apologize if our prices feel unaligned. I'd appreciate the opportunity to discuss this feedback with you further. If you're interested in continuing this conversation, please consider contacting me directly at the number below. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 01, 2023

Excellent Service and very professional always feel welcome and I love the valet service too! More

by Bingos12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, David Seifert
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Apr 03, 2023 -

Treasure Coast Lexus responded

Our team is thrilled to see your glowing review! Thank you for supporting Treasure Coast Lexus and we will see you next time!

Apr 04, 2023 -

Bingos12 responded

Also Paul in Sales was very helpful and I appreciated his support !! 🌹

Apr 04, 2023 -

Treasure Coast Lexus responded

Thank you! Paul will definitely appreciate the shout-out!

March 31, 2023

One of the best and friendliest dealerships I've ever been to. No pressure, clean and professional. Car wash was just ok. More

by balosinc
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Seymour Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Treasure Coast Lexus responded

Thank you for your valuable feedback! Our team appreciates the 5-star review!

March 30, 2023

Josh was very professional and effective in helping me to reach a solution in repairing my Lexus. More

by tnicolich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Treasure Coast Lexus responded

We're thrilled you enjoyed working with Josh at Treasure Coast Lexus! Thanks so much for the support!

March 30, 2023

David was very professional and competent. Very enjoyable experience. Very easy to schedule a service appointment on the website. More

by insuremd
Recommend Dealer
Yes
Employees Worked With
David Seifert
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Mar 30, 2023 -

Treasure Coast Lexus responded

We are glad to hear that David earned your 5 stars. Thanks for choosing Treasure Coast Lexus!

March 30, 2023

The service department was very efficient and was able to answer all of my questions and gave me an overview of the services needed for my Lexus. Very professional and courteous. More

by Larry M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
Report | Print
Mar 30, 2023 -

Treasure Coast Lexus responded

Larry--we are thrilled to receive your five stars! Thank you for choosing the service center at Treasure Coast Lexus to take care of your car. Our team looks forward to seeing you down the road. Take care and have a wonderful day!

March 27, 2023

Kelly was superb in her knowledge, personal and communication skills. She goes above and beyond. More

by chealyclinical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Treasure Coast Lexus responded

We're glad to hear Kelly took such good care of you! We agree that her industry knowledge and communication skills are consistently fantastic--we're lucky to have her on the team. We appreciate your feedback and hope to see you again at Treasure Coast Lexus!

March 26, 2023

Good but it took. 2.5 hrs for oil/tire rotation which seems quite long More

by cledoyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Treasure Coast Lexus responded

While we're glad we could deliver quality service, we apologize if the wait was longer than anticipated. We never want to inconvenience our customers, and I'm very sorry for any delays. We hope we can welcome you back with a quicker experience next time. Please reach out if there's anything else we can do for you until then. Best, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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