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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,253 Reviews

3,253 Reviews of Treasure Coast Lexus - Service Center

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April 13, 2023

It’s a pleasure dealing with this dealership from start to finish it’s always A flawless experience. 👍🏻 More

by VREGAN1861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a five-star review! We're thrilled to hear that you had a successful experience with Treasure Coast Lexus. We appreciate your business and look forward to seeing you again in the future!

April 12, 2023

We love this Lexus dealership Always quality service No problems Have a great day ! We love this Lexus dealership Always quality service No problems Have a great day ! More

by PAULAROGERS
Recommend Dealer
Yes
Employees Worked With
David
Apr 19, 2023 -

Treasure Coast Lexus responded

Paula, we are thrilled to hear that you've had great experiences here at Treasure Coast Lexus! Thank you for sharing your feedback and we look forward to providing you with quality service in the future.

April 12, 2023

Always friendly staff. Personable, thorough. I always feel safe when I leave. Quality not rushed. More

by DAVIDROBSON41
Recommend Dealer
Yes
Employees Worked With
Robert and someone else
Apr 19, 2023 -

Treasure Coast Lexus responded

David, thank you for your positive review of Treasure Coast Lexus! We are so glad to hear that you have felt taken care of by our team. We appreciate your trust in us and look forward to seeing you again soon!

April 12, 2023

As a returning customer, you would think that you could get some kind of discount. We came in with a problem with 1 tire and by the time we left we had a bill close to $600,00. I ask for a discount and was More

by mazzi22m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
Apr 18, 2023 -

Treasure Coast Lexus responded

Thank you for sharing your experience with us. I understand that unexpected expenses can be frustrating, and I apologize for any miscommunication regarding our discount policies. I would like to assist you further and encourage you to contact me directly. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

Apr 18, 2023 -

mazzi22m responded

Mr. Hoye, The reason I was upset was because I had purchase a set of 4 tires not long ago then this happened Ed with a screw in one of the tires. I bought the car back and explained this to Josh. Hopping for some kind of a discount but he said that there was nothing he could do. Not a happy customer

April 12, 2023

I didn’t feel welcome at all. I am used to other state Lexus and that was very different. The report that came at the end was ridiculous and I suspect they didn’t checked the wh More

by blandesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Trochez Galindo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Treasure Coast Lexus responded

We are concerned to see that your vehicle is still having issues. This is not the standard of service we are committed to providing. I am sorry that we fell short here. Please consider giving me a call. The team would appreciate the opportunity to make things right. Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 11, 2023

The Service Was Great, Kelly Didn’t A Great job @ Making Sure I Was A Satisfied Customer.. More

by YASHA_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelly
Apr 19, 2023 -

Treasure Coast Lexus responded

We are pleased to hear this positive feedback about Kelly and our team here at Treasure Coast Lexus! Thank you for your business and support, we look forward to your next visit. Take care!

April 08, 2023

Very professional. Extremely courteous. Super accommodating. Reasonable pricing. A pleasant experience all around. I would recommend this service department to anyone. More

by mg249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
Apr 18, 2023 -

Treasure Coast Lexus responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

April 06, 2023

Service and staff are superb. I have been going there many years and have always been pleased. More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 18, 2023 -

Treasure Coast Lexus responded

Your continued support and trust in our business over the years mean so much to us, Gwen! Thank you for the great review. - The Treasure Coast Lexus team

April 05, 2023

The service department has failed to resolve the problems with the brake issue and the puddle lights More

by Marksgirardi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Apr 06, 2023 -

Treasure Coast Lexus responded

If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider getting in touch. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 04, 2023

Friendly atmosphere, for the most part efficient, I think they should make decisions without consulting general manager for every situation. More

by queline17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Apr 04, 2023 -

Treasure Coast Lexus responded

Thank you for sharing your feedback for the Treasure Coast Lexus team. We will discuss this information as an entire team. Take care!

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