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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,250 Reviews

3,250 Reviews of Treasure Coast Lexus - Service Center

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May 18, 2023

Always go out of the way to help. Reliable and service rep always keeps you updated! More

by MicheleG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Treasure Coast Lexus responded

Thanks for the great review of Treasure Coast Lexus, Michele. We are glad to have earned your loyal business.

May 17, 2023

It takes 2 hours for a basic oil change. That is too long and makes it very hard for those that work. I have to take a half day from work to get a regular service. More

by roxyk22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Treasure Coast Lexus responded

We do our best to deliver prompt service and I apologize for any delay in your oil change. We appreciate this feedback and will use it to help make improvements going forward. We hope we can welcome you back with a more timely experience down the road. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 17, 2023

On service day when no one arrived to pick up my car, we called after waiting 45 minutes and we were told they’re running late. 90 minutes later another call made this time told they didn’t know when they c More

by STEAMATIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with a few by phone
May 17, 2023 -

Treasure Coast Lexus responded

Customer service is our top priority so it's concerning to see you experienced these communication mix-ups. I am so sorry for any delay and inconvenience we caused here. We appreciate you bringing these issues to our attention and will address them as a team. If there's anything else you can add, please reach out to me directly. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

May 15, 2023

They treat you like a King, I am very glad I went to Treasure Coast Lexus, All their Staff are very courteous and professional. More

by shoobop48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

shoobop48 responded

They treat you like a King, I am very glad I went to Treasure Coast Lexus, All there Staff are very courteous and professional.

May 15, 2023 -

shoobop48 responded

Go you won’t regret it. They take care of business.

May 15, 2023 -

Treasure Coast Lexus responded

Thank you for sharing your experience at Treasure Coast Lexus! We are glad to hear our staff provided courteous and professional service. We appreciate your business and hope to see you for any future automotive needs.

May 16, 2023 -

shoobop48 responded

Thank you.”

May 15, 2023

The staff is very courteous and most helpful. I have a mobility problem and Kayleigh brought my car just outside the waiting area! My only recommendation is to have the service tech reset the ele More

by PETERAWALKER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Treasure Coast Lexus responded

Thank you for reviewing Treasure Coast Lexus! We are thrilled to hear that Kayleigh delivered such attentive and professional service. We appreciate your feedback and will be sure to keep it in mind for next time. Safe travels!

May 14, 2023

Service was smooth, reasonable amount time, and above and beyond friendly service. Thank you! Awesome More

by ebonsato@gmail.com
Recommend Dealer
Yes
Employees Worked With
David Seifert, David Seifert
May 15, 2023 -

Treasure Coast Lexus responded

We’re so pleased to hear about your recent experience with us at Treasure Coast Lexus! Thank you for taking the time to compliment our friendly team and for appreciating our prompt service. We hope to see you back again down the road!

May 10, 2023

Service advisor Kathy Register is the best. Kathy is honest and knowledgable and I always make sure that she is my service advisor when I bring my car in for service. Treasure Coast Lexus is More

by Steve Schiavello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamica Roberts
May 10, 2023 -

Treasure Coast Lexus responded

Steve, your review is everything we hope to see! We're over the moon Kathy has been the ideal service advisor for you and that you've found Treasure Coast Lexus so welcoming while you wait for your maintenance. It's wonderful that your girlfriend is also now a customer of ours — we look forward to serving both of you again down the road!

May 07, 2023

When I met David Seifert, he suggested some things he thought I'd be interested in checking out my car for my drive up north. He listened to my requests and was very professional. He is introduced me to More

by DIANEKEN@OPTONLINE.NET
Recommend Dealer
Yes
Employees Worked With
David
May 08, 2023 -

Treasure Coast Lexus responded

We are so pleased to hear about the excellent experience you had with David, Mike, and Manny. It's wonderful our team listened attentively to your needs and provided professional service. Thank you for sharing your positive feedback with Treasure Coast Lexus!

May 07, 2023

Professional The staff was responsive. My regular service director robert was off the day I came in. Robert is truly outstanding. Kathy took care of me on Saturday and she was excellent More

by Dmarrone@pihc.com
Recommend Dealer
Yes
Employees Worked With
Kathy
May 08, 2023 -

Treasure Coast Lexus responded

Reviews like this made our day! We're delighted Robert has been such a fantastic service advisor for you and that Kathy hit the mark with professionalism when he was out. Thanks for being a wonderful Treasure Coast Lexus customer!

May 04, 2023

Always a great experience. Lexus understands how valuable their customers time is and provides Outstanding service every time. More

by CAMAIER090657@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Robert Collier
May 04, 2023 -

Treasure Coast Lexus responded

We appreciate your kind words about the service we provide at Treasure Coast Lexus, and we are happy to hear that you always have a great experience with us. We hope to see you back again down the road!

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