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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,234 Reviews

3,234 Reviews of Treasure Coast Lexus - Service Center

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July 15, 2023

I bought my car here recently. Paul was nice to deal with throughout the transaction. I also dealt with Tara in the service department, she was nice and helpful and was able to ans More

by forsnicks
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Treasure Coast Lexus responded

Thank you for recommending Treasure Coast Lexus! We're glad to hear that Paul and Tara provided excellent service during your recent visit. If you have any more questions or need further assistance, please don't hesitate to reach out. Drive safely!

July 14, 2023

2 hrs for an oil change with an appointment seems a bit long. I would think 1 hour even 1 hr and 1/2 would seems reasonable with an appointment. More

by Yvonnemoses2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

The people that work they’re a nice, but they’re not willing to work with you. I was there recently to get some wipers and it oil change. I couldn’t get my wiper blades change because the previous perso More

by mazzi22m
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Always a great experience. Always on time with appointments. Service is excellent as well as sales. More

by Bsorgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fendy Pardon
Jul 13, 2023 -

Treasure Coast Lexus responded

When a customer says words like this, we know we're doing things right at Treasure Coast Lexus! Thanks for the fantastic review!

July 12, 2023

Excellent service and customer care. Smooth in and out of the dealership and comfortable wait. Thanks again. More

by cgcworlds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Treasure Coast Lexus responded

These are all things we love to hear! Thanks for supporting Treasure Coast Lexus with a stellar review. Safe travels, and we'll see you next time!

July 09, 2023

My car needed to be serviced/battery replaced. David provided prompt and efficient pick up and delivery. Thank you very much! More

by lmonahanLymn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
Jul 10, 2023 -

Treasure Coast Lexus responded

Thank you for the review! We're glad that David went above and beyond to assist with your vehicle. We appreciate your business and hope to see you again at Treasure Coast Lexus!

July 08, 2023

Word cannot describe how happy I was with my sales team. Fend and Scott were phenomenal. Mr. Steve were very helpful. Would definitely recommend. More

by ms.famed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Treasure Coast Lexus responded

Thank you for the kind words! We're so glad to hear that our sales team, including Fend, Scott, and Steve, provided you with a phenomenal experience at Treasure Coast Lexus. Safe travels, and we hope to see you back next time!

July 08, 2023

Professional, courtesy, extremely cordial! It’s a very welcoming experience at Treasure Coast Lexus. They make you feel at home. Just an overall great experience More

by purplemagnolia112658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Treasure Coast Lexus responded

Thank you for the kind words! We're so glad to hear that our team made you feel at home and ensured your visit to Treasure Coast Lexus went swimmingly. Until next time, drive safely!

July 07, 2023

The formality is just that. The service, interactions was less than stellar. Other than the convienienc of location. It was a disappointment! More

by MARKPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Trochez Galindo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Jul 10, 2023 -

Treasure Coast Lexus responded

We're sorry to hear that you were disappointed with our service. We strive to provide a friendly and enjoyable experience for our customers, so it's disappointing to learn that we fell short in this case. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give me a call. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

Jul 10, 2023 -

MARKPETE responded

GM Mr. Hoye, I tried calling earlier. But was unable to reach you. Seems voice mail was the only option after two attempts. I am especially concern now. After fifty miles of driving after my tires were rotated. There is a noticeable shake in the steering wheel. Speaking with Josue's voice mail has not been helpful at all......

Jul 24, 2023 -

Treasure Coast Lexus responded

Thank you for working with us further and allowing us to address your concerns. We believe that everything has now been resolved but, if there is anything else we can do for you, please don't hesitate to reach out.

July 07, 2023

The word TRUST features heavily here. From the Service Manager Kathy Register, to the friendly salespeople, I TRUST that my beautiful 2017 dark blue top of the line LS 460 will be treated More

by demontkathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Treasure Coast Lexus responded

Hi Kathleen! Thank you so much for your kind words and trust in Treasure Coast Lexus. We're delighted to hear that our team, from Kathy to the salespeople, has provided you with excellent service. We appreciate your loyalty and look forward to assisting you with your next Lexus purchase. Have a wonderful day!

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