Treasure Coast Lexus - Service Center

Amazing customer service from Dave. I highly recommend owning a Lexus. There certified warranty is the best in the business I highly recommend owning a Lexus. There certified warranty is the best in the business More

Have dealt with service dept. many years for my 2013 GS and was always pleased. Now I am sure the same will apply to the 2023 RX I jist bought 9/5/23, Keep up the good work bous! many years for my 2013 GS and was always pleased. Now I am sure the same will apply to the 2023 RX I jist bought 9/5/23, Keep up the good work bous!! More

service good, Paul in sales great, sales manager hard to deal with can't deal with her deal with can't deal with her More

The staff is very friendly and very efficient. Eager to answer questions and help out. Eager to answer questions and help out. More

good service problem with oil but it was taken care of asap. thank you for the great service asap. thank you for the great service More

Prior to my scheduled appointment, I wrote an email explaining how, aside from the 55K routine maintenance, I needed the door and bumper protection stickers removed from my vehicle. Furthermore, I aske explaining how, aside from the 55K routine maintenance, I needed the door and bumper protection stickers removed from my vehicle. Furthermore, I asked if that could be done in one fell swoop and if was a situation which required extra time, if I could get a loaner vehicle. Moreover, if no loaners were available, I requested to reschedule for a date when such would be available. The reply I received was “No Problem. See you Thursday.” After 4 hours and 15 minutes of waiting, I requested to speak to manager who was able to provide a loaner. Upon picking my car up the following day, my car now has 4 inch gashes on the bumper, and select nicks other places. When inquiring about the issue, I was told “I don’t know what to tell you. Maybe those marks were there before.” Firstly, its hard not to notice extensive gash marks in one’s vehicle. Secondly, the protection stickers are transparent and would have made “previous” damage visible. I have never had any issues at Lexus prior to this experience, but if this is exemplary of the business done at Lexus, I will not be returning. Furthermore, I am unaware of the costs associated with customer acquisition and retention, but I am confident both are more expensive than the costs associated with correctly removing protection stickers for a customer who acquired a Lexus Certified vehicle and was promised at the time of purchase that said stickers would be removed. Due to this awful experience, my next vehicle will not be a Lexus nor will I ever return to Treasure Coast Lexus for any service. One star does not adequately express my extreme displeasure. If a negative rating was available, no thought would be necessary for selection. More

From the minute I drop the car off, I know TCLexus has my best interests. Kelly, Sandy, Howard , and Anthony are all superstars! best interests. Kelly, Sandy, Howard , and Anthony are all superstars! More

They are knowledgeable and customer friendly. They explain clearly what, how and why something needs to be done. They explain clearly what, how and why something needs to be done. More

The service was excellent! Josh was very professional. Great experience! Will definitely come back to Treasure Coast Lexus! Josh was very professional. Great experience! Will definitely come back to Treasure Coast Lexus! More

I came into the dealership without an appointment, but with a tire warning light on. I was greeted immediately by Ms. Condon, who found the nail, explained all of the possible remedies, directed me to t with a tire warning light on. I was greeted immediately by Ms. Condon, who found the nail, explained all of the possible remedies, directed me to the waiting lounge, and kept me updated on progress and pricing. I was very pleased with the service. More