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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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December 21, 2023

Howard is great. . This is the second car we bought from him . Steve is a little high pressure but effective More

by mmarqua707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Dec 21, 2023 -

Treasure Coast Lexus responded

We appreciate your feedback and are glad to know Howard was able to assist you in finding another car at Treasure Coast Lexus! We'll take note of your comments about our sales approach, as we always aim for a comfortable experience. Thanks again!

December 21, 2023

We received average service at best. First apt. was canceled because the pickup time was set for 11am and after I made 3 calls someone finally called to say pickup would come and arrive More

by JOHN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude
Dec 22, 2023 -

Treasure Coast Lexus responded

John, I'm sorry to read about the scheduling issues you experienced. We strive for top-notch service and communication, and it's clear we fell short in this instance. Your feedback is valuable as it helps us improve our processes moving forward and we will be sure to discuss this with our team to ensure this does not happen again. If there are any other concerns or questions you'd like to discuss, please feel free to reach out directly at your convenience. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

December 20, 2023

Very efficient. Customer service was top notch. No complaints at all! I would recommend them. More

by JAMES.CORBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Treasure Coast Lexus responded

Thank you for choosing Treasure Coast Lexus and recommending us, James. We are glad to hear that our team took excellent care of your service needs.

December 18, 2023

Thank you thank you thank you thank you thank you so much for all s More

by delrodas21
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Treasure Coast Lexus responded

We are so happy that our Treasure Coast Lexus team earned your five stars. Thanks for taking the time to leave us a review!

December 17, 2023

Dealer did everything right that was necessary. I am happy and I will return when service is needed. More

by DONORPAULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude
Dec 18, 2023 -

Treasure Coast Lexus responded

Thank you for the great review. We look forward to seeing you again at Treasure Coast Lexus!

December 16, 2023

My service guy Josue is the best he provides perfectionism friendly courtesy and he’s very knowledgeable. I could’ve ask for a better person to take care of my needs with my vehicle. Thank you More

by JANICE.SANDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Treasure Coast Lexus responded

Janice, it's great to know that Josue has been providing you with top-notch service at Treasure Coast Lexus. We appreciate your kind words and look forward to assisting you in the future!

December 14, 2023

Well, the repair department is the mechanics department. The sales department is terrible, they sell cars to someone they have never inspected, and they say that they are the ones who stand up for the deale More

by ARIASDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seymour Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Treasure Coast Lexus responded

We're sorry to read about your experience. We strive for excellence in all our departments and it's clear that you didn't receive the service you deserved. Your feedback is important as it helps us improve. Please reach out so we can discuss this further and work towards a resolution together. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

December 13, 2023

Excellent service, timely as well. The dealership is beautiful and they offer snacks and drinks as you wait. More

by jillwattles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Treasure Coast Lexus responded

We're glad to know you enjoyed the service and amenities at Treasure Coast Lexus! We aim for excellence in all we do. Thanks for your positive feedback, it's much appreciated!

December 08, 2023

Love having my car serviced there! Kathy is an excellent advisor who always has a smile! More

by hairiam1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Treasure Coast Lexus responded

Thanks for being a loyal service client! We're glad to know Kathy has earned a 5-star review from you, we appreciate it! - The Treasure Coast Lexus Team

December 08, 2023

Thanks for being prompt and courteous. Excellent communication made getting the service needed as simple as possible. More

by lmosupernole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Dec 08, 2023 -

Treasure Coast Lexus responded

We're glad to know that you found our service prompt and courteous at Treasure Coast Lexus. We always aim for excellent communication, so it's great to see we hit the mark with your visit!

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