Treasure Coast Lexus - Service Center

Service is a breeze I call to get an appointment and they are very accommodating. I show up and there is no extra delay, lots of places to enjoy the time waiting, snacks, I call to get an appointment and they are very accommodating. I show up and there is no extra delay, lots of places to enjoy the time waiting, snacks, beverages, Wi-Fi, TV, etc. Before I know it, I am on my way home with a serviced and completely clean car. It’s almost a disappointment that I need to go so rarely because it’s a very nice experience. More

Filters Purchased a CERTIFIED 2016 SUV and it appeared prior owner was a smoker. After 2 weeks and trying to rid the smell myself I contacted Howard Klein an Purchased a CERTIFIED 2016 SUV and it appeared prior owner was a smoker. After 2 weeks and trying to rid the smell myself I contacted Howard Klein and requested that the AC AND cabin filters be changed. Within an hour or so he received the Blessing of Tina Klein to get them changed out for me. The AC one was reported "dirty". BINGO it's smelling fresh now! My only suggestion as a consumer is if a prior owner is a smoker (I suspect such from the smell)... change out the filters during its certification. This place really is great! More

Honest Service Advisor The vehicle needs service warning was coming on every time I started my car so I figured it was time for an oil change so I made an appointment to get The vehicle needs service warning was coming on every time I started my car so I figured it was time for an oil change so I made an appointment to get the oil changed and tires rotated. When I arrived my service advisor, Steve Lasker informed be that the car didn't need an oil change at this time because they use synthetic oil but they should rotate the tires while I was there. Steve could have just as easily kept quiet, changed the perfectly good oil and taken my money and I never would have known it. It's nice to see a business do the right thing. More

Quick and easy This dealership excels in just about every way. We had our Lexus 5,000 mile service done Friday June 9 and the car was returned 4 hours later. You can This dealership excels in just about every way. We had our Lexus 5,000 mile service done Friday June 9 and the car was returned 4 hours later. You can't ask for more than that. Paul licausi is wonderful to deal with. This is our second Lexus from Treasure Coast and we could not be happier. More

Warranty work I took my Lexus in for a windshield molding which had separated from the cowling below. I noticed it had separated while washing my car. I got right I took my Lexus in for a windshield molding which had separated from the cowling below. I noticed it had separated while washing my car. I got right in and the service rep was unsure of the problem so he contacted the service manager who's first comment was I've never seen this happen. He then said I must have replaced the windshield and he looked and said no. He then said it was the non Lexus wiper blades that caused the problem and who put them on. I did and I have never replaced my wiper blades with Lexus blades which I change annually. His last excuse why they would not cover it was something must have crashed on the cowling and broken the clip holding the molding on. No damage anywhere on my car. They would be happy to take it back and see if it could be fixed not under warranty. I pretty much told them what to do with their non warranty repairs. I then called Lexus Customer service with no help from them. So I let it go. But yesterday I finally ran across a windshield replacement company and showed him what had happened and the story. He laughed as he was replacing a Lexus windshield and said he has seen this problem before and it should have been covered. He even showed me how the molding attaches to the cowling and the windshield. Needless to say after speaking with an expert on windshields I decided to write my story. It's funny that the expert on windshield replacement who had nothing to gain gave me the true story while the expert Lexus rep knew nothing but was happy to try and fix it at their hourly shop rate. The glass guy said don't worry about it as it is only cosmetic, Lexus thumbs down! More

Service Department Good overall experience. I was originally frustrated with the time that it was taking to have recall work done, however, this was not Treasure Coast L Good overall experience. I was originally frustrated with the time that it was taking to have recall work done, however, this was not Treasure Coast Lexus's fault. It was really an issue with Lexus providing parts. Good experience in the end. More

Excellence Continues to exceed every high expectation I have had. Wonderful experience. Would recommend Howard by far and away the best salesperson I have wor Continues to exceed every high expectation I have had. Wonderful experience. Would recommend Howard by far and away the best salesperson I have worked with. More

Excellent I cannot express my gratitude and appreciation for their professionalism. I'm grateful for the service of your staff from the moment I arrive at you I cannot express my gratitude and appreciation for their professionalism. I'm grateful for the service of your staff from the moment I arrive at your dealership. Everyone from the service rep, to the car wash, mechanics department or new car sales. I share my thoughts with one of my soldiers a few years ago; about the Quality of Lexus Dealership, the Professionalism and most important "HOW THEY CARE OF THEIR CUSTOMERS (First time or Return)" He didn't believe me! But, as my mom say " the proof is in the pudding ". He's driving a Lexus! Treasure Coast you are the best on the East Coast of USA. Keep up the GREAT WORK Ladies and Gentlemen! More

Friendly,personal, professional service This dealership really stands out when it comes to friendly, courteous and professional service. Whenever I bring my IS 250 in for service I am treate This dealership really stands out when it comes to friendly, courteous and professional service. Whenever I bring my IS 250 in for service I am treated like I am the only one in the dealership. Everyone is so friendly and accommodating. The service is top notch!!!!! More