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Transwest GMC Isuzu - Service Center

Henderson, CO

4.0
44 Reviews

44 Reviews of Transwest GMC Isuzu - Service Center

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June 20, 2025

I was turned down and was told that they would not work on my truck because it had an interlock device installed. I will never give them my business again. More

by GERALDMAES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Endress
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

My service advisor Steve was great to work with, he was quick to answer questions, get the service completed, and have me on my way. Would recommend Steve as a service advisor to anyone, it's why we've pu More

by hohenlage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Endress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Transwest GMC Isuzu responded

Thanks for the 5-star review, hohenlage. Steve is the best! He is wonderful at helping our service customer with their maintenance and repair needs. We appreciate you sharing. Thank you for your business. Transwest GMC

May 04, 2025

They are pleasant to work with and my Buick Enclave was washed. Thank you, thank you. More

by JOANNESNIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Endress
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Transwest GMC Isuzu responded

Thank you for your 5-star review, Joannesnider! We appreciate your business and look forward to working with you on all your transportation needs! Transwest GMC Isuzu

April 13, 2025

The service at Transwest is always outstanding. The communication is up to the minute and the job is always done in time as promised for the quoted price. More

by SCHAFER0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Langhorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Endress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Herasimchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Lane
Apr 15, 2025 -

Transwest GMC Isuzu responded

We are so glad to have been able to serve you, schafer007. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Thank you for your business. Sincerely, The Transwest Team

April 08, 2025

Brought my izusu npr for service on the emissions system, 1 month and 12 thousand dollars later and it still has not been fixed. More

by Jesus Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Transwest GMC Isuzu responded

We apologize for any dissatisfaction you may have experienced with our service, Jesus. We understand this has been a frustrating experience. Our manager is aware of your situation and he would like to address your concerns. Please contact Barrett at your convenience. Barrett Shipman Transwest GMC Service Manager 720-322-7212

April 02, 2025

The team at trans West GMC are an awesome bunch of people they always greet me with a smile. They’re always fast with their service and very very courteous and explaining everything to me and what they did a More

by DEMLING4MTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Endress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Lane
Apr 03, 2025 -

Transwest GMC Isuzu responded

Thank you so much, Demling4mtn! We're glad our friendly and helpful staff exceeded your expectations! Thanks for sharing your experience with our sales and service teams! We appreciate your business. Transwest GMC

February 28, 2025

Vanessa handled everything very professional and timely. My truck was serviced correctly once again at Transwest. More

by JCCARRERA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Mar 04, 2025 -

Transwest GMC Isuzu responded

Thank you for taking the time to leave us your 5-star review, Jccarrea2. We appreciate the endorsement. We take pride in our workmanship and strive to provide Elite customer service. We appreciate your business and look forward to working with you in the future. Transwest GMC

February 25, 2025

I was a little frustrated that they didn't call to tell me my vehicle was ready. I called to ask if I could pick up a key from my keychain and they said that was fine. When my wife showed up to grab the More

by DENNIS@GENESISBUILDINGSUPPLY.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
Mar 04, 2025 -

Transwest GMC Isuzu responded

Thank you for your feedback, Dennis. We value your opinion and are always looking to improve the customer experience. We hope you will give us another chance to work with you. Transwest GMC

February 19, 2025

Everyone was really helpful. Only dealership I shopped at where you guys let me take the struck out alone. More

by RORYF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Malin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Transwest GMC Isuzu responded

RoryF13, we're glad you and your family have discovered the many benefits of Transwest. We truly appreciate your review and rating, and are always looking to create an excellent experience for customers, like you. Thank you for your business. Transwest GMC

January 21, 2025

Stephen and his crew are the greatest. They take excellent care of my vehicle. Highly recommended More

by Rockking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Endress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Transwest GMC Isuzu responded

So glad to hear it, Rockking! Johnny and Steve are among the best at helping our customers with their service needs. It's a top priority of ours to make sure you spend less time in the shop and more time out on the road! We appreciate your business! Thank you for your business. The Transwest GMC Team

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