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Transwest GMC Isuzu - Service Center

Henderson, CO

4.1
35 Reviews

35 Reviews of Transwest GMC Isuzu - Service Center

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January 21, 2025

Stephen and his crew are the greatest. They take excellent care of my vehicle. Highly recommended More

by Rockking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Endress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Transwest GMC Isuzu responded

So glad to hear it, Rockking! Johnny and Steve are among the best at helping our customers with their service needs. It's a top priority of ours to make sure you spend less time in the shop and more time out on the road! We appreciate your business! Thank you for your business. The Transwest GMC Team

January 08, 2025

They were slow. I was there 4 hours for an oil change and software update. That was WITH an appointment. Everyone was friendly though. More

by JPOE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Endress
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Transwest GMC Isuzu responded

Thank you for taking the time to leave us a review, Jpoe5. We appreciate your honest feedback in understanding your service experience. Please reach out if there's more you would like to share with our team. It's our goal to exceed expectations every time. Transwest GMC

January 04, 2025

From initial contact through delivery, Transwest GMC performed exceptionally well. Of course, I didn't expect anything less because of how well they have performed since I've done business with them. I More

by BTANKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryen Lovelady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa ?
Jan 06, 2025 -

Transwest GMC Isuzu responded

Btanko, thank you so much! We're glad our friendly and helpful staff exceeded your expectations! We look forward to working with you again soon! Transwest GMC

December 01, 2024

Great communication & service by the service writer Steven. Provided the necessary repairs and confirmed all recalls were up to date. More

by GENE.DAMRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Langhorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Endress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Transwest GMC Isuzu responded

We are so glad to have been able to serve you, Gene! Thanks for sharing your experience. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, Transwest GMC

November 27, 2024

Vanessa is always so friendly and helpful and very responsive! I even was able to get a free car wash out of the deal! More

by KTERRY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Vigil
Nov 27, 2024 -

Transwest GMC Isuzu responded

That's always a bonus! Kterry88, we're glad we could get you taken care of and hope to continue working with you on all your service, parts, and sales needs! Transwest GMC

November 14, 2024

The service department always provide friendly and exceptional service. All the advisors are king and make you feel comfortable while you are waiting for your vehicle. More

by RFRASER346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Endress
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
Nov 18, 2024 -

Transwest GMC Isuzu responded

That's always a bonus! We're glad we could get you taken care of, Rfaser346, and hope to continue working with on all you service, parts, and sales needs! Transwest GMC

October 25, 2024

It was just an oil change. Don't really know quality of work, but rest all good More

by FAB2982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Transwest GMC Isuzu responded

Thanks for the high 5, Fab2982! We appreciate your business and look forward to working with you again! Transwest Ford

October 21, 2024

Bryen was very friendly, knowledgeable and prepared. He wanted to be sure we were comfortable with our purchase. Thanks Bryen! More

by LOVELADY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryen Lovelady
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Waited for hours to get oil change & when I spoke with manager I was told they couldn't perform any service & didn't even try to contact me so I don't have to wait that long. More

by Kaihankhan927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Endress
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Transwest GMC Isuzu responded

Kaihankhan927. we are so sorry about your experience and the frustration this caused. I would like to talk to you and hear more about your experience. Here is my contact information. Please call me at your convenience. Barrett Shipman Transwest GMC Service Manager 720-322-7212

September 24, 2024

Had my initial oil change, tires were not rotated and DEF was not filled according to what was advertised. More

by BAYOUBOBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Transwest GMC Isuzu responded

Bayoubobo, I’m sorry to hear about your bad experience with our location. We’d like to hear more about where we fell short and what we can do to earn your trust back. Please feel free to call me directly at the number below. Barrett Shipman Transwest GMC Service Manager 720-322-7212

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