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Transwest Ford - Service Center
Scottsbluff, NE
253 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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253 Reviews of Transwest Ford - Service Center
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July 24, 2025
Got there early. Took the truck right in. Was done within an hour and everything explained. Even got a clean truck back! Very happy! Took the truck right in. Was done within an hour and everything explained. Even got a clean truck back! Very happy! More
by Lkunis
Verified CustomerEmployees Worked With
Mario
July 23, 2025
I was pleased with my only vehicle, wish I had on Friday the day it went in,I was glad to have it on monday,everyone was nice the day it went in,I was glad to have it on monday,everyone was nice More
by bollincody
July 22, 2025
Making appointment was easy. Dropped car off Wednesday and didn't get back until Saturday. Was told there was staffing issue. Need to communicate a little better when keeping veh Dropped car off Wednesday and didn't get back until Saturday. Was told there was staffing issue. Need to communicate a little better when keeping vehicle longer than expected. Did Transwest stop watching cars after service? If so, I think that is a mistake. Overall average experience. Breanna was very nice, but seemed overwhelmed. More
by PJBROWN1015
July 16, 2025
Savannah was kind and friendly. She was very knowledgeable about her job and her company. Great people skills. Communicated well with keeping me updated with the time frame of the She was very knowledgeable about her job and her company. Great people skills. Communicated well with keeping me updated with the time frame of the service. I appreciated that ! More
by Keendeb
July 16, 2025
They where really friendly and easy to work with went above and beyond to help me out above and beyond to help me out More
by Jr
Employees Worked With
July 10, 2025
I would recommend Transwest to anyone who is looking for quality service work and amazing customer service. Very professional and great to work with! They had my vehicle in and out of the service shop and r quality service work and amazing customer service. Very professional and great to work with! They had my vehicle in and out of the service shop and running great! More
by none25
Employees Worked With
Mario
July 10, 2025
Very impressed with customer focus. Got us in and fixed us very quickly. Very impressed with Savanah and the crew. Glad I stopped there. Got us in and fixed us very quickly. Very impressed with Savanah and the crew. Glad I stopped there. More
by Harold Smith
Employees Worked With
July 09, 2025
I had to reach out for updates. The estimated cost was miss quoted even as the estimate. We were told the estimate included everything. When service was completed, found out the dia The estimated cost was miss quoted even as the estimate. We were told the estimate included everything. When service was completed, found out the diagnostic was not in the estimate. The estimated cost was around 980 and final price was a little over 1200. Was not informed of anything not to mention my car was in the shop for a week. If parts were on back order would have been nice to make the decision of keeping car at ford or utilizing my vehicle while waiting. Was advised that there was not a loaner. So, no car, no updates, and no vehicle for a week. I hope I never have to use your shop again. More
by Elizabeth
July 06, 2025
Excellent timely service. This dealership has been very good in service from ordering parts to having service/warranty work done. Breanna as my service provider is professiona This dealership has been very good in service from ordering parts to having service/warranty work done. Breanna as my service provider is professional, upfront and personable and very easy to work with. More
by Mr J
Employees Worked With
Other Employees :
Jordan, parts manager.
July 02, 2025
Top rate service department, very efficient and helpfull, exelant mechanics and front line desk employees . exelant mechanics and front line desk employees . More
by Red dog
