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Transwest Ford - Service Center

Scottsbluff, NE

4.3
237 Reviews

237 Reviews of Transwest Ford - Service Center

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May 07, 2025

Mario in the service department went above and beyond to keep us informed, provide us with a loaner car and get the repairs done in a timely manner. More

by abraman307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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May 07, 2025 -

Transwest Ford responded

We are so glad that you have shared your experience, abraman307! We know having a vehicle in the shop can be challenging. We're glad Mario was there to assist you through the process. Thank you for your business. Transwest Ford

May 03, 2025

They are very friendly and ready to help you the minute you walk in. They keep the place clean and have drinks and comfortable chairs to sit in while you wait. You are kept up to date on your vehicle durin More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Transwest Ford responded

Thank you so much, none23! We're glad you were served by our friendly staff, and we exceeded your expectations! We look forward to working with you again soon! Thanks for allowing us to be your hometown dealership. Transwest Ford

May 01, 2025

They set me up for an appointment, the next day after I called requesting one. More

by julieschmunk
Recommend Dealer
Yes
Employees Worked With
Mario
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May 07, 2025 -

Transwest Ford responded

We are so glad to have been able to serve you, julieschmunk. We know your time is valuable and hope to continue to offer great customer service to you for years to come! Sincerely, The Transwest Team

April 30, 2025

The little girl worked hard to make sure everything is covered under the plans that I had purchased with the pick up More

by rkmorlock
Recommend Dealer
Yes
Employees Worked With
Savanna, I believe
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May 01, 2025 -

Transwest Ford responded

So glad to hear it, rkmorlock. We're glad we could assist you. Thank you for your business! Transwest Ford

April 26, 2025

I needed my car looked at for an issue, they were able to get me in right away and the issue was fixed just as quickly! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Transwest Ford responded

Thank you for your rating, none23! We appreciate your business and hope to be your choice for service for years to come! Transwest Ford

April 23, 2025

Great service, great price, went the extra mile to wash and vacuum. Highly recommend to anyone! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Transwest Ford responded

Thank you so much, none23! We're glad our friendly and helpful staff exceeded your expectations! We look forward to working with you again soon! Transwest Ford

April 19, 2025

Brain who sold me my new 2025 Ford Escape he had done an excellent job More

by danettemuck52
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Transwest Ford responded

That's great to hear, danettemuck52. We have a great team. Brian is a wonderful person who helps customers like you find the vehicle to fit their needs and lifestyle. We really appreciate your business, and we're looking forward to seeing you in the future for routine maintenance visits! Transwest Ford

April 12, 2025

Friendly and informative service, didn't over charge, and fairly kept me up to date on progress More

by Sukkafat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Transwest Ford responded

Thank you so much, Sukkafat1! We're glad our staff was friendly and informative. We strive to exceed your expectations! We look forward to working with you again soon! Transwest Ford

April 09, 2025

I like how fast they get my car done. They changed the oil and rotated the tires. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Transwest Ford responded

We're so glad to hear it, none23!! We are excited to be your hometown Ford dealership. Thank you for your support. We look forward to working with you in the future! Sincerely, The Transwest Family

April 09, 2025

VERY POLITE AND COURTEOUS. EXPLAINS WHAT WORK IS BEING DONE.THEY EXPLAIN THE RESULTS OF THE INSPECTION. More

by RCLAYBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Transwest Ford responded

Rclayborn, thank you so much! We're glad we could answer your questions and exceed your expectations! We look forward to working with you again soon! Transwest Ford

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