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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.6
443 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 443 reviews

September 25, 2024

The service advisor was rude when I asked him not to rotate my tires because they are pretty new. He acted like he knew better than I did about what I should do. Also, my paperwork indicates that he sug More

by tenica.vanwinkle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Ramirez
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Sep 30, 2024 -

Transwest Ford responded

Tenica, I’m sorry to hear about your poor experience with our location. We want to address your concerns but will need additional information. We did not meet your expectations and as a manager here I would be happy to get involved and help you. Here is my contact information. Please call me at your convenience. David Dillion Transwest Ford Service Manager 308-635-3701

September 22, 2024

See Transwest Ford for your next vehicle! They're all soo helpful and courteous. We shouldn't have waste our time by shopping around. More

by sanjuanitarose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mawhinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Transwest Ford responded

We think Michael is pretty amazing too, sunjuanitarose! He takes the time to work with learn every detail of each vehicle and then compliments that by taking the time to learn exactly what each customer is looking for before he guides you to the perfect unit for you. Thanks for the great review (and all the referrals!) Transwest Ford

September 17, 2024

Guys did great! Handled everything on the sales side I could ask for. Bought several and have always done great! More

by Erik Nemnich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Transwest Ford responded

Hello Erik! Thank you for taking the time to leave us your wonderful review. We work very hard to create a smooth buying process. We are happy to hear Drew and Stephen helped you through the process and we met your expectations. Transwest Ford

September 16, 2024

Good service , Works very quick with care. They called when it done don't have to worry about anything. More

by bluejayct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Sep 20, 2024 -

Transwest Ford responded

Thank you for taking the time to leave us your 5-star review, bluejayct. We appreciate the endorsement. We take pride in our workmanship and strive to provide Elite customer service. We appreciate your business and look forward to working with you in the future. Transwest Ford

September 13, 2024

Great customer service. Knowledgeable about the product. Friendly. Nathan was very timely with his follow up. More

by travel77geek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Transwest Ford responded

Hi travel77geek, Thanks for those stars for our friendly and knowledgeable staff! Your kind words will be shared with Nathan. We look forward to your next visit! Transwest Ford

September 13, 2024

Very professional, takes care of you and lets you know what’s going on with your equipment due the whole process!! More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
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Sep 16, 2024 -

Transwest Ford responded

Hi Charlie, Thank you so much! We're glad Breanna and Mario answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

September 11, 2024

Very courteous knew the product if I ask a question and they did not know they found out for me More

by wkrssmn
Recommend Dealer
Yes
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Sep 12, 2024 -

Transwest Ford responded

Wkrsssmn, thank you for taking the time to write a review! We're glad we can answer your questions and are especially glad that we could help. We appreciate your business! Transwest Ford

September 08, 2024

It was easy doing business with TransWest. Staff was friendly & worked to get everything arranged. More

by seedskeedee312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Transwest Ford responded

Agreed, seedskeedee312! Our team is the best! They strive to create a smooth buying experience and help you find the vehicle to fit your needs. Thanks for the kudos! Transwest Ford

September 08, 2024

Dominic was pleasantly persistent and listened to my wants and needs of a new vehicle. He even found the one we bought two hours after sending him our list. More

by vshilljr11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Romo
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Sep 12, 2024 -

Transwest Ford responded

Hi, vshilljr11, Thank you so much for taking the time to share your praises and leave us a 5-star rating! We're pretty big fans of Dominic too! He is the best at helping our customers meet their needs. We appreciate you and your business and are looking forward to working with you in the future! Transwest Ford

September 05, 2024

I was treated with respect and courtesy, and the service was completed in a timely manner and professionalism. More

by dcrisden102168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela James
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Sep 06, 2024 -

Transwest Ford responded

Thanks for noticing, dcrisden102168! We want you to have what you need as quickly as possible, so you can get back out on the road! We're family-owned and operated, and it's our goal to build a life-long relationship with you! Hope to work with you again soon! Sincerely, The Transwest Ford Team

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