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Transwest Ford

Scottsbluff, NE

4.5
319 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 319 reviews

August 06, 2024

Nathan and the team at Transwest Ford helped us find the right truck. He was responsive and thoughtful. We ordered a truck, but unfortunately needed to speed up our purchase when our existing truck was st More

by Tkim5280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Allen
Aug 07, 2024 -

Transwest Ford responded

Transwest Ford appreciates the the outstanding review. We are fortunate to have a great team that takes great care of our guests. We are happy Nathan & Drew were able to help speed up the delivery of your new truck. Thank yoiu very much for your business and we hope we can be of help in the future. The Transwest Ford Team

August 04, 2024

Had a flat tire and fixed it for me within 45 minutes good job Ford More

by jmartis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Aug 15, 2024 -

Transwest Ford responded

Thank you so much for this 5-star review, jmartis. We really appreciate you being a customer and helping to share the word about us. We’re here for all your service, parts, and sales needs! Transwest Ford

July 31, 2024

Great customer service at the counter and work on my vehicle ! was in an out in no time More

by lisa.g26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Jul 31, 2024 -

Transwest Ford responded

Hi Lisa. Transwest Ford appreciates the kind words and the 5-star review. We are happy the team took great care of you. Thank you very much for your business and we look forward to seeing you in the future. The Transwest Ford Team

July 28, 2024

They have really gotten their act together now the remodeling is done. They treated me and my mustang with care and respect the way I had been treated at other Ford dealers in Arizona and Wyoming. More

by gobohunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Transwest Ford responded

We really appreciate your 5 star rating, gobohunt Thanks for choosing to work with us, we look forward to seeing you in the future!! Transwest Ford

July 24, 2024

My car purchase experience was delightful and the kind folks at Transwest helped me every step of the way. Their kindness and down home hospitality put me at ease, and my salesperson (Nathan Kendall) went More

by rgb125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Nathan was able to take great care of you with your recent purchase. Our team works hard to deliver a 5-star experience to all of our guests. Thank you very much for your business and we look forward to helping in the future. The Transwest Ford Team

July 21, 2024

Nathan was a fantastic help. He made sure the process was simple, the vehicle was ready, the few small quirks were taken care of, and the customer experience was delightful. More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Aug 15, 2024 -

Transwest Ford responded

Chris H, thank you for the review and the 5 5-star rating for Transwest! Nathan is the best! We strive to create a smooth process. We look forward to working with you in the future. Transwest Ford

July 20, 2024

Had a 9 am appointment said they were behind but with in 20 minutes they were servicing my F-150 done with in 30 minutes. Very satisfied with the service job More

by Bobjohnson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Aug 15, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Bobjohnson52. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Transwest Ford

July 04, 2024

I brought my Bronco in for service. They did a good job. The one thing I noticed was that the tire air stem cap was missing from 1 tire. They could have replaced it as a courtesy but More

by SuzyFabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Jul 10, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. Customer feedback is how we continue to improve. We have a new service manager who just recently started. We expect him to tighten up the processes and make sure we are able to earn a 5-star review from all of our guests. Thank you for your business and for your feedback. The Transwest Ford Team

June 15, 2024

Steve Shelton is a friendly, knowledgeable salesman. Smooth transaction, happy with the purchase and would recommend him. More

by bthompson62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Very good to work with. Friendly and reliable service. Never feel pressured to buy or purchase anything not wanted More

by tlj939901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Transwest Ford responded

Transwest Ford appreciates the kind words. Our teams work hard to deliver a smooth, hassle-free experience and we are happy they delivered. Thank you for your continued support and we look forward to helping you in the future. The Transwest Ford Team

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