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Transwest Ford

Scottsbluff, NE

4.5
319 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 319 reviews

August 26, 2024

Dominic was very kind and helpful through the process. He made buying my first car easy and less intimidating! More

by Chloe.Blumanthal2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Transwest Ford responded

Chloe, thanks for those stars for our friendly and knowledgeable staff! Your kind words will be shared with Mario for his outstanding efforts in comforting you in buying your first car. Thank you for your business. Transwest Ford

August 25, 2024

They were great at getting my loan and car. However, after purchase it was found to have mouse nests in the glove box and under engine cover. The smell should have been a signal to check every More

by tracicab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Transwest Ford responded

Tracicab, we are so sorry. Unfortunately, in your instance, there was a deeper issue at hand. As soon as the rodent issue was identified, we addressed the unpleasant issue. Again, our apologies. We stand behind our products and what we sell. If there are any further concerns, please don't hesitate to contact me. Alessandro Meloni | General Manager | Transwest Ford Office: (308) 635-3701 | Email: ameloni@transwest.com

August 24, 2024

I appreciated the text reminders for schedule d appointment. Explanation of mechanical work and follow up after ; also was thorough. Coming back for new battery !and will recommend Transwest to o More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita ?
Aug 26, 2024 -

Transwest Ford responded

We really appreciate your 5-star rating, Sue. We're glad Breanna and Mario answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

August 18, 2024

I went for an oil change, they changed the oul and gave me a printout of the oil change More

by rebids-squeal0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Transwest Ford responded

Hi rebids-squeal0m, We're so glad to hear it!! It is our goal to help our customers get the information they need. We look forward to working with you in the future! Sincerely, Transwest Ford

August 17, 2024

I've had an excellent experience all the way around at transwest Ford. We always treat me good. More

by Harv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Transwest Ford responded

Thanks for the fantastic review, Harv! We value great employees like Jordan, Brian, Breanna, Mario, and the entire support team. We also value great customers like you! Transwest Ford

August 15, 2024

They got us right in as we were traveling back to WA. A couple concerns noted. Thank you!!! More

by rogersdeborah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

rogersdeborah53 responded

We made it home with assurance our service was done. Thank you.

Aug 30, 2024 -

Transwest Ford responded

We are so glad we could help out, rogersdeborah53. Thank you for sharing that you made it safely home. Our technicians are the best! Best of luck with all your adventures. Transwest Ford

August 15, 2024

I had a recall on my Ford F150. Repair scheduled and completed in timely manner. More

by wayne.nochi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Transwest Ford responded

Thank you for your rating, Wayne. We aim to get you back on the road quickly. We appreciate your business and hope to be your choice for sales, parts, and service for years to come! Transwest Ford

August 13, 2024

Very quick and responsive to our needs. Very pleasant to deal with and answer any questions. More

by Trugreen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Aug 15, 2024 -

Transwest Ford responded

We really appreciate your review, Trugreen55. Thanks for choosing to work with us, we look forward to seeing you in the future!! Transwest Ford

August 09, 2024

Great people, if your looking for new or used vehicle this is the place ask for Stephen in sales!! Two thumbs up!!! More

by anthony.holman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Transwest Ford responded

Hello Anthony! Thank you for taking the time to leave us your feedback. At Transwest, we work very hard to create a smooth buying process. We are happy to hear Stephen was able to help you and that we met your expectations. We look forward to working with you in the future. Transwest Ford

August 07, 2024

Daniel was honest from the very beginning and was knowledgeable about the purchase we made. He was pleasant to work with and patient. More

by zzyzxbrown43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Transwest Ford responded

We are happy to hear Dan was able to take great care of you. At Transwest Ford, we work very hard to deliver a great experience to all of our guests. We have a great team and we are happy Dan delivered. Thank you very much for your business and we hope we can help in the future. The Transwest Ford Team

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