Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Pleasant I have never been to this location before Bill was very helpful with the assisting me through the process.He also came into the waiting room to update I have never been to this location before Bill was very helpful with the assisting me through the process.He also came into the waiting room to update me on what was being done to the vehicle in a timely fashion. More

service review Excellent service and communication from the service rep. took care of all my concerns! Would recommend the dealership to all. My salesman Massimo al Excellent service and communication from the service rep. took care of all my concerns! Would recommend the dealership to all. My salesman Massimo always checks when he sees me pull in to make sure I'm satisfied. More

Good price for an oil change Quick and easy oil change for a good price. They have handled much of my car maintenance over the last for years without much issue. Quick and easy oil change for a good price. They have handled much of my car maintenance over the last for years without much issue. More

Good service Everyone here was helpful and friendly upon arrival, my car was in for a recall and was fixed promptly, I had a great experience with them! Everyone here was helpful and friendly upon arrival, my car was in for a recall and was fixed promptly, I had a great experience with them! More

Yearly Inspection Made the appointment via the website (quite easy to do). Bill Webber took care of everything that needed to be taken care of and was very friendly an Made the appointment via the website (quite easy to do). Bill Webber took care of everything that needed to be taken care of and was very friendly and informative. More

Window regulater Good news, bad news. When arriving Jamie took my info. I knew what was wrong with my window as I had been in before "while still under warranty " for Good news, bad news. When arriving Jamie took my info. I knew what was wrong with my window as I had been in before "while still under warranty " for 2 front window regulators to be replaced. She said I would still need a 98$ diagnostic.I said o k but would like a ride if would be longer than an hour. As 6 other customers came & went; I waited & waited & waited. She appeared 2 hours later running by me saying she had just swiped some lunch; ( I said as she vanished down the hall"yeah I'd like lunch too!" I gave her 15 minutes to eat & again went to check MY statiss on my Jeep. Well by then she was enjoying her dessert! Oh she said I'll get right to it.2&1/2 hours later I STILL didn't have my estimates nor my ride.I am in a customer service job myself & would first be embarrassed to treat a client in that way, & definitely never see them again most likely. When I did FINALLY get my estimate it was exorberit! Luckily Ted stepped in & went above & beyond to help resolve my problems. Thanks for asking, I don't even see Jamie's name below, hopefully that's not her normal position, because my experience with her was terrible! More

GOOD JOB - BILL WEBER TOOK CARE OF ISSUE HAD ISSUSE WITH CAR AND BILL WEBBER TOOK IT IN AND WITH IN 1/2 HR BACK ON THE ROAD GREAT JOB - PLEASED WITH WORK HAD ISSUSE WITH CAR AND BILL WEBBER TOOK IT IN AND WITH IN 1/2 HR BACK ON THE ROAD GREAT JOB - PLEASED WITH WORK More

Service Trip The staff has always been upfront with what needs to be done and why. They are very descriptive with their recommendations and help out with specific The staff has always been upfront with what needs to be done and why. They are very descriptive with their recommendations and help out with specific issues. I’m comfortable bringing my vehicle there for service. More

Work was done quickly, wifi was nice in waiting area The service representative were ready for my appointment and had all necessary parts for warranty repair at no cost to me. free coffee while i waited. The service representative were ready for my appointment and had all necessary parts for warranty repair at no cost to me. free coffee while i waited. More

Great service department Took my Jeep in for a state inspection, oil change and tire rotation without an appointment and it was all done in less than an hour !! They also comp Took my Jeep in for a state inspection, oil change and tire rotation without an appointment and it was all done in less than an hour !! They also completed a transmission shift enhancement per a manufactures bulletin at the same time. More