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Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Williamsville, NY

3.2
572 Reviews

572 Reviews of Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

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May 24, 2018

Excellent Service Bill Webber is someone that I trust as he has always given me correct information about any repairs that I need to have done. He greets me and calls More

by mberger6
Recommend Dealer
Yes
Employees Worked With
Bill Webber
May 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words about your experience working with us. We're happy to hear how satisfied you have been with our service and hope all is well.

May 23, 2018

Cheap good service but takes forever! I went here for an oil change a few days ago and was told it would be an hour to an hour and a half for the oil change so I waited and after almost 2 More

by Mvbogdan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kraft, Bill Webber
May 31, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are sorry to read about your frustrating recent experience getting an oil change with us. We understand that your time is valuable and apologize if we took longer than expected to finish the job. We hope this won’t limit you from coming back if you ever need our service again, and invite you to contact customerservice@transitowne.com if you wish to discuss this any further.

May 22, 2018

fast and efficient. overall totally satisfied Dawn is always professional. Just a pleasure to work with. As soon as I walked in, I was greeted with a smile and friendly hello. Dawn always makes More

by BRUDA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Simme- technician - excellent as always...very knowledgable, Thomas Fritz, Dawn Klukowski
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We appreciate the 5-star feedback, and we are so happy to hear Dawn made you feel comfortable and well-informed on the lot.

May 22, 2018

Quick and Efficient Dawn is always kind and helpful each time I come to this service center. Never a problem. The closer to the time they open the sooner you are done. More

by sosterstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words :) We will be sure to pass the review on to Dawn.

May 21, 2018

Waited over 2 hours for oil change This is not a quick service. If I knew it would take two hours I would have dropped off my car or had the shuttle service drop me off. More

by CFMOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
May 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We apologize for the wait. We are a busy service department and do get backed up from time to time. Next time please use our shuttle service. We will take you and pick you up. Thanks for the review. We appreciate your business.

May 21, 2018

Oil Change My experience was terrific! The no appointment needed service for an oil change is a great option for working folks! Dawn, as usual, was the best; gre More

by smbrn136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the wonderful feedback, we will be sure to pass them along to Dawn!

May 21, 2018

Excellent They did a remarkable job. They will be my only mechanic from here on out when I need anything done. I will never go anywhere else. More

by Joannhines86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kraft, Bill Webber
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Joann, thank you for the kind words and confidence in our service team! We look forward to working with you for many years to come.

May 19, 2018

Service incomplete Paper floor mat was not removed from drivers side floor. greasy hand prints let on drivers front quarter panel. Oil change required indicator not rese More

by bterwilliger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
May 21, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for your feedback. Please contact customerservice@transitowne.com if there is anything your would like to discuss further and we would be more than happy to do what we can to ensure your satisfaction.

May 17, 2018

Inspection of Corvette Every time I bring one of my vehicles to Transitowne, the service I receive is very courteous, informative and fast. The problem is always fixed. More

by RBRAXTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hake
May 21, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the excellent review! We are thrilled to hear that you always have a great experience working with us and we hope to continue working with you in the future.

May 17, 2018

General Maintenance - In and Out Fast As always, Bill was courteous and helpful and the service was quick. Always easy to come back to Transitown for service on our vehicles - great work f More

by laredo_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
May 21, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are so pleased to hear that you enjoyed working with Bill! Thank you for your business and for taking the time to review us. We appreciate your business and kind recommendation.

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