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Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

Williamsville, NY

3.2
572 Reviews

572 Reviews of Transitowne Jeep Chrysler Dodge RAM Of Williamsville - Service Center

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July 02, 2018

Sloppy I had an oil change and a five tire rotation. When I picked up my car, I thought all was well. Driving home I had to turn off the AC because the car More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
Jul 10, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Dawn, I am so sorry for your experience. We strive to make every visit positive. Please accept my apology for our poor performance, and thank you for being a valued customer. Joe Chambers General Manager

July 02, 2018

Diagnose electrical problem The problem was diagnosed problem as weak battery. They called me to get approval.Replaced the battery. All completed on the same day. All good. More

by timk8144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Jul 03, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thanks for the feedback, we are happy to hear we were able to resolve the problem! Please let us know if there is anything else we can do.

June 25, 2018

The best in Town! I went in with my vehicle for some service and they were outstanding! I came in without an appointment and they got me in. They explained everything t More

by coors469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jun 29, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We appreciate the kind words on our team, and we appreciate your business. Please let us know if there is anything else that we can do for you!

June 22, 2018

oil change I had my first oil change since buying the car. There were no problems. The car is running much smoother. My only complaint is that they did not put More

by kariann66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jun 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Kari Ann, thank you for the feedback on your first service experience with us. We are awfully sorry to read that you were not given a sticker. Please give us a call to get that straightened out.

June 22, 2018

LONG WAITS This dealer does not accept reservations....my oil change took over two hours and this was the second time this has happened. I have suggested that m More

by JACIPOLLA
Recommend Dealer
No
Employees Worked With
I don't know the name of the girl who took care of me
June 22, 2018

Oil Change My family has been going here for years to purchase our vehicles, our service and any collision work. Massimo Martinucci is our salesperson. Best sa More

by RBRAXTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hake, Massimo Martinucci
Jun 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you to you and your family for the many years of patronage! We appreciate the kind words and we look forward to working with you and your family for many more years to come.

June 22, 2018

Oil change I have been coming here for years and usually have a good experience. Staff is always pleasant and helpful when I have questions. Sometimes the wait More

by amerritt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jun 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for choosing us for all your servicing needs! We hope to work with you again the next time you are in need.

June 21, 2018

Diagnosed and Fixed my WIndow Power Problem The problem with my window opener and closer sticking was diagnosed to a short in the master window switch, which was replaced. It was understood thi More

by gwelsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jun 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the detailed review. We are happy to hear that our service department was of a great deal of help and was able to get you back on the road safe, in the same day! Please do give us a call if there is anything else we can do.

June 20, 2018

Fast service visit but pricing a little high Transitowne always has open appointments and service always fast. However I think the diagnostic charge is on the high side. Once they diagnose they b More

by yankeebud1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jun 27, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to share feedback about your experience. We appreciate your business, and strive to ensure your satisfaction.It seems this time we fell short, but we hope you'll give us another chance in the future. Please contact customerservice@transitowne.com at your earliest convenience. Thank you.

June 20, 2018

Friendly Went for the quick oil fast lane. Fast friendly service is what you can expect. They will service any brand car purchased at Transitown location. More

by Dice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jun 21, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We strive to provide exemplary service, and we're pleased to know this was reflected in your experience. We look forward to helping you again in the future!

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