Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
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Service Manager Ted is the best. Excellent work done right the first time. Service Manager Ted is the best. Will always bring my car back for service, as the diagnosis is correct an Excellent work done right the first time. Service Manager Ted is the best. Will always bring my car back for service, as the diagnosis is correct and fixed in a timely manner. More
great service Brought my car in for an oil change and based on their reports they recommended a few additional items to be checked and done. As I want to keep my c Brought my car in for an oil change and based on their reports they recommended a few additional items to be checked and done. As I want to keep my car in the best shape possible, I went with their recommendations and couldn't be happier. Car is running great, they got my car in and out quickly even though they were busy and I didn't have an appointment. Great service, kept me up to date with how it was coming. More
GREAT CUSTOMER SERVICE Every thing was done that I asked in a timely manner!! Professionals Had inspection, o/l:/f& tail light replaced ! They were courteous prices up front Every thing was done that I asked in a timely manner!! Professionals Had inspection, o/l:/f& tail light replaced ! They were courteous prices up front so it was all taken care of!! More
Review of Jeep Compass purchase Dino was excellent to work with. He was knowledgeable, patient and really understood my needs and wants. The only area of opportunity was the meeting Dino was excellent to work with. He was knowledgeable, patient and really understood my needs and wants. The only area of opportunity was the meeting with the finance manager. There was a discrepancy in pricing presented to me at that time vs. what was agreed upon with Dino and his manager. The finance manager continued to tell me that I was wrong, but when I pushed him to call the manager, who had left for the day, he found out I was accurate and he was mistaken. I don't know whose fault it was and it all worked out in the end, but it wasn't a great feeling, as a customer, that I wasn't being heard. While finance isn't customer service or sales, there's an opportunity to train finance manager on how best to work with customers 😊 More
Satisfied since 2010! Since 2010 have been dealing with Transitowne. Really appreciate the shuttle service. CS Manager and Crew are reasonable, professional and courteous. Since 2010 have been dealing with Transitowne. Really appreciate the shuttle service. CS Manager and Crew are reasonable, professional and courteous. Collison shop also does nice work. Usually bring in my T&C- but recently came in for the express oil change for a Toyota. More
Excellent. Always helpful and friendly My 2017 ram 2500. Purchased elsewhere yet they service it as if theirs. Went in for basic work. Completed promptly and at an acceptable cost. Bil My 2017 ram 2500. Purchased elsewhere yet they service it as if theirs. Went in for basic work. Completed promptly and at an acceptable cost. Bill and Kevin are great to work with!! More
Great car leasing experience Don was very helpful and made the whole experience a lot easier . I would recommend transitown to anyone looking to lease or buy a new car . Don was very helpful and made the whole experience a lot easier . I would recommend transitown to anyone looking to lease or buy a new car . More
Service department is a joke! Service takes to long, they break more then they fix! I should not have to bring my Durango back 4 times because they hire morons!! What a joke! The “ Service takes to long, they break more then they fix! I should not have to bring my Durango back 4 times because they hire morons!! What a joke! The “girls” at the desk taking your keys are so rude and unpleasant people! More
Very professional services I walk in and right away he introduced himself very polite and friendly, but professional too. He ask all the questions to get an idea of what i was l I walk in and right away he introduced himself very polite and friendly, but professional too. He ask all the questions to get an idea of what i was looking for it. More
easy and imformative it was a pleasure to work with Donald Kaszubowski, and Nelson Lam, making the leasing experience easy, they where very informative and honest with me, it was a pleasure to work with Donald Kaszubowski, and Nelson Lam, making the leasing experience easy, they where very informative and honest with me, giving me a fair trade in value for my vehicle, this is my first lease and i will be back again i would highly recommended this dealership. More