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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

March 30, 2018

Great service. Completed quickly and efficienlty . My service tech Rick Henderson was great. He had the work I asked for done and noticed a couple things my car would need soon . He was not pushy at al More

by Jenifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Henderson, Bill Webber
Apr 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Jenifer, thank you for the kind words and recommendations. We are happy to hear that Rick was able to identify some things that would need work, and that you were able to take care of those!

March 30, 2018

Great job Great shop. I appreciate being able to walk in ,near panic and have bill in service calm my nerves. I would highly recommend Bill Webber. Thanks you More

by oneilcdonaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Apr 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the positive feedback. We are happy to hear that Bill was able to settle your nerves and help to make you well informed on what needed to be done on your car. We appreciate the recommendations, and will be sure to pass along your review to Bill.

March 30, 2018

Service as always has been exceptional and quick. Bill Webber as well as others at the service center have been very friendly. When I indicated that I didn't More

by LCHLEBOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Apr 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on your experience with Bill and the rest of our service team. We look forward to assisting with any future car servicing needs.

March 30, 2018

Pleased wiht service The service people at Transitowne Jeep Chrysler Dodge Ram of Williamsville addressed the problems with my 2010 Jeep Grand Cherokee which included the More

by gwelsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Apr 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on our service department and professional team. We are happy to hear that you enjoyed working with us, and felt comfortable in the waiting room. We hope to work with you again the next time you are in need.

March 29, 2018

Service My experience with this service center was excellent. However the time it took to get my oil changed was a just over three hours when I showed up very More

by danscinta88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names but the two woman at the front desk at service are the only people I Interacted with.
Mar 30, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for sharing your feedback about your experience. We apologize for any wait time that may have been inconvenient for you. We hope you will continue to come to us and trust us with caring for your vehicle. Have a great day.

March 29, 2018

Excellent sales and service. I have been a client at Transitown since the mid 1980's and have purchased or leased 7 vehicles from them. The sales team has been excellent getting w More

by jim96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberlyn DeMarco, Bill Webber
Mar 30, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We appreciate your kind words and loyal patronage, Jim. We are happy to hear how satisfied you have been working with us and look forward to continuing to do so. Have a great day!

March 29, 2018

What I expected I was in an accident that the other driver accepted responsibility for but the whole process was drawn out. It amazing how an assessment or pricing ca More

by Kloud6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hake
Apr 06, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We apologize if you feel that your recent experience was frustrating. We appreciate you sharing your feedback with us and hope we can resolve any dissatisfaction you may have with us. Please contact customerservice@transitowne.com if you would like to discuss your experience further.

March 29, 2018

A+ Service as always The ONLY dealership I will trust with my Jeep. This is the 1st vehicle I have ever owned that I take to a dealer for service & I only do so because th More

by prittymemawof3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kraft
Mar 30, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the thoughtful and generous review. It is nice to hear how much you appreciate the work that we do and look forward to working with you again in the future. Take care.

March 29, 2018

Horrible experience all around. I will never go back to Transitowne. They should be ashamed of there costumer service in their finance department , sales department and in their ser More

by JOELLE.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Colangelo, Nelson Lam, Marc Morford
Apr 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Joelle, we are sorry to see your review. We would like to speak with you further so we can learn what exactly about our service you are dissatisfied with and how you believe we can improve. Please reach out to us at customerservice@transitowne.com at your earliest convenience.

March 29, 2018

Major work done Major work done, was kept informed oaf status as it progressed, Bill Weber was a pleasure to work with. All work completed to my satisfaction More

by DS227BLISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Webber
Mar 30, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We were happy to do the work for you and are so glad you are satisfied with your experience. Thanks for sharing your feedback with us. We hope all is well.

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