Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
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Phenomenal service What a great experience getting in and out in less than the time quoted. I look forward to my next visit already and am very impressed with my experie What a great experience getting in and out in less than the time quoted. I look forward to my next visit already and am very impressed with my experience. More
Everything is great. Until you roll out in your new car. For those that don't like to read long reviews. I will give you the upshot here. Bottom Line - There are plenty of Dodge/Chrysler Dealerships in t For those that don't like to read long reviews. I will give you the upshot here. Bottom Line - There are plenty of Dodge/Chrysler Dealerships in the area. Do yourself a favor and buy yours somewhere besides TransiteTown Dodge. Once you make the purchase. They are done with you. 1. Bought a new Limited Pacifica. 2. Was told during the sale that as part of the "deal" we would get 4 wireless headsets. 3. 1 Year later. I still don't have 4. 4. We picked up our new car, and drove it to Florida the next day. Sporadically throughout the 1,200 mile round-trip we heard the dinging from the car telling us that we didn't have a working Key Fob. Turned out our brand new car had a pinched wire from production. 5. When I brought the car back to them. A brand new car mind you.... they did give us a rental for our seven person mini van. It was a dodge avenger.... That fit at best, 4 people. They would not get us another rental. Tough crap I guess. Our family of 6 will have to figure it out. 6. Transmission started lunging forward between first and second gear. We brought it to them. They "relearned" the computer and told us to drive it for a while. 7. 10,000 miles, three service visits, and multiple phone calls later. We still have a transmission issue. Its not just a transmission issue. It is a safety issue. 8. Dropped my van off again this morning. They wouldn't give me a shuttle because my work is 15 miles away and they only shuttle 5-7 miles from their dealership. Paid for a $50 taxi to get to work. So, 1 year, 22k miles, still no 4 headphones, a bad transmission, and multiple service drop offs later. My business was not worth the 10-12 miles further for their shuttle. Im not going to be pretentious and post how much I paid for this car.. if you are interested, go price out a new Pacifica Limited. ' Bottom Line - There are plenty of Dodge/Chrysler Dealerships in the area. Do yourself a favor and buy yours somewhere besides TransiteTown Dodge. More
Speedy and thorough. Knowledgeable.... capable...courteous. Always very speedy service yet thorough and always friendly. My issues are always addressed and I leave there w Knowledgeable.... capable...courteous. Always very speedy service yet thorough and always friendly. My issues are always addressed and I leave there with no regrets. Employees always look very busy. More
Did what was needed I had an appt for a NYS inspection and a recall on my 300. They did what was expected , other places have washed the cars. I had an appt for a NYS inspection and a recall on my 300. They did what was expected , other places have washed the cars. More
Best car buying experience ever This was the best dealership I have ever worked with. Max went above and beyond to help me find a great deal on my new vehicle. He was extremely profe This was the best dealership I have ever worked with. Max went above and beyond to help me find a great deal on my new vehicle. He was extremely professional, and he made sure all my concerns were addressed throughout the purchase. The entire experience was positive. I will definitely be back for future purchases. More
Satisfied Drop off for air bag recall, in and out called when completed, great communication from service Dept. On line scheduling made appointment easy. Thank Drop off for air bag recall, in and out called when completed, great communication from service Dept. On line scheduling made appointment easy. Thank You More
New lease Molly is awesome this is my 3rd car I got from her. Always gets everything done fast and efficiently. 3 of my other family members got cars from her t Molly is awesome this is my 3rd car I got from her. Always gets everything done fast and efficiently. 3 of my other family members got cars from her too. Awesome customer service ! More
Made the process quick and easy I made an appointment for the next morning and dropped my vehicle off the night before. They had my vehicle finished and ready to take back even befor I made an appointment for the next morning and dropped my vehicle off the night before. They had my vehicle finished and ready to take back even before my scheduled appointment, and the problem is gone. More
Fast and easy ! Very responsive to needs. Fast service. Great experience both times I leased a vehicle from dealer. I would highly recommend. Listened to my vehicle n Very responsive to needs. Fast service. Great experience both times I leased a vehicle from dealer. I would highly recommend. Listened to my vehicle needs and was able to deliver based on my description. More
Pleasant Morning at the dealership Very professional and polite service department ,i was greated with a good morning by everyone I came in contact with,along with being offered coffee Very professional and polite service department ,i was greated with a good morning by everyone I came in contact with,along with being offered coffee ,or tea More