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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

May 24, 2018

Excellent Service Mechanic Bob Simmie is one of a kind. Super friendly, very efficient, and knows what he’s doing. Every other dealership I’ve been to is nowhere compar More

by ONEILL.RYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Simmie
May 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the generous review. It's great to hear how happy you are with Bob's service and the work our team has done for you. Take care.

May 23, 2018

Cheap good service but takes forever! I went here for an oil change a few days ago and was told it would be an hour to an hour and a half for the oil change so I waited and after almost 2 More

by Mvbogdan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kraft, Bill Webber
May 31, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are sorry to read about your frustrating recent experience getting an oil change with us. We understand that your time is valuable and apologize if we took longer than expected to finish the job. We hope this won’t limit you from coming back if you ever need our service again, and invite you to contact customerservice@transitowne.com if you wish to discuss this any further.

May 22, 2018

Quick and Efficient Dawn is always kind and helpful each time I come to this service center. Never a problem. The closer to the time they open the sooner you are done. More

by sosterstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words :) We will be sure to pass the review on to Dawn.

May 22, 2018

fast and efficient. overall totally satisfied Dawn is always professional. Just a pleasure to work with. As soon as I walked in, I was greeted with a smile and friendly hello. Dawn always makes More

by BRUDA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Simme- technician - excellent as always...very knowledgable, Thomas Fritz, Dawn Klukowski
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We appreciate the 5-star feedback, and we are so happy to hear Dawn made you feel comfortable and well-informed on the lot.

May 22, 2018

Highly satisfied I was very stressed out over my car and all the work it needed to have done. But these guys helped me out and I no longer have to stress. The money wa More

by denise.u77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Eichinger, Dan Mayr, Kevin Kraft, Bill Webber
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Denise, thank you for the kind words! We are happy to hear that you were well taken care of, and stress free working with us. Please stop back in if there is anything else we can do!

May 21, 2018

Dealer addresses any problems sufficiently Sales experience was great. Offer was fair. Sales office was clean. Vehicle is as expected with the exception of a dent in rear bumper which they are More

by MARKBENZINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Joe Chambers, Stephen Ware
May 21, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are pleased to see your review, Mark! Thank you for your business and kind recommendation. We appreciate your compliments and hope to work with you again.

May 21, 2018

Oil Change My experience was terrific! The no appointment needed service for an oil change is a great option for working folks! Dawn, as usual, was the best; gre More

by smbrn136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the wonderful feedback, we will be sure to pass them along to Dawn!

May 21, 2018

It was an easy process, great communcation and all the info. It was a pleasure working with Massimo Martinucci. I would refer anyone to your dealer because of him. Honest, fare and to the point. I don't have a l More

by SKOSTELNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Joe Chambers, Massimo Martinucci
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words! We hope to work with you again the next time you are in need!

May 21, 2018

Waited over 2 hours for oil change This is not a quick service. If I knew it would take two hours I would have dropped off my car or had the shuttle service drop me off. More

by CFMOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
May 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We apologize for the wait. We are a busy service department and do get backed up from time to time. Next time please use our shuttle service. We will take you and pick you up. Thanks for the review. We appreciate your business.

May 21, 2018

Excellent They did a remarkable job. They will be my only mechanic from here on out when I need anything done. I will never go anywhere else. More

by Joannhines86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kraft, Bill Webber
May 24, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Joann, thank you for the kind words and confidence in our service team! We look forward to working with you for many years to come.

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