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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

June 07, 2018

Tire rotation and oil change Worst experience ever. I got there at noon for tire rotation and oil change they assured my the car would be finished by 2pm because I had to be out t More

by LOGRUG7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Webber
Jun 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

I am very sorry to hear about your service experience. It is certainly not the way we handle business. Please notify me (referencing this survey) for your next oil change which I will pay. Again I apologize. Joe Chambers General Manager Transitowne DCJR 7408 Transit Road Williamsville, N.Y. 14221 Cell: 585-820-4485 Office: 716-634-8000 FAX: 716-634-8163 www.transitowne.com jchambers@transitowne.com

June 07, 2018

Oil change I was able to get my oil change done quickly and efficiently.I have been very pleased with the purchase of my Kia Sportage.Now I am pleased to say tha More

by rsnclng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colangelo, Thaddeus Czwojdak
Jun 11, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to share such a kind review of your experience working with both service and sales. We're so glad to hear how satisfied you have been with your new Kia Sportage, and we invite you to reach out if there is ever anything else we can help you with.

June 07, 2018

Fantastic Work performed and the time it took to do was more than satisfactory. The service representative was very pleasant. Scheduling my appointment online w More

by fmjr328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kraft, Massimo Martinucci
Jun 08, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We strive to provide exemplary service, and we're pleased to know this was reflected in your recent experience. Should you require our services in the future, please reach out!

June 07, 2018

Always treated well I've been visiting transittowne since I moved here 4 years ago. I have always been treated well and honestly. I would recommend their service departm More

by vpthines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski, Bill Webber
Jun 08, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for your great review and recommendation. We appreciate your continued patronage and look forward to helping you again in the future!

June 07, 2018

service app't Ted the service manager, is a absolute genius with handling people all the time-was very satisifed & highly recommend to all-thank you again & will re More

by alberke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski
Jun 08, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review and recommendation. We will be sure to pass along your kind words. We look forward to helping you again in the future!

June 07, 2018

Oil cahnge/tire rotation Felt ignored, time frame not remotely accurate, mechanic stipped lugs. not kept in loop, took way too long to fix, person in service ignored me More

by onewayout11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
June 06, 2018

New truck lease Great first lease experience. I feel that I received a Fair price after factory incentives and no pressure. Easy transaction. Thanks to Racheal for an More

by BRANDONSHERE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Rachael Lanoye, Massimo Martinucci
Jun 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Brandon, we're so glad that we could help you secure your first lease. We appreciate your business, and hope that we continue to work with you in the future.

June 06, 2018

Oil change, tire rotation and inspection. Great job! Inexpensive and quick. I would pay twice as much if I took it elsewhere. They were able to fit me in around my schedule. More

by csamolis0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Jun 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We are so glad that our team was able to help you with everything you needed at a great deal! We appreciate the five stars and hope that we can continue to work with you again.

June 06, 2018

Fast and smooth Because it was fast and smooth great experience and very friendly service will definitely recommend them to my friends love all the people that I d More

by bcc19576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jun 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the five-star recommendation. We look forward to continuing our partnership with you!

June 06, 2018

No pressure tactics This is the second car I bought from Transitowne. Mike Kelley is easy to work with and does not pressure you into any vehicle or financing option you More

by meyerhofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil in Finance, Michael Kelley
Jun 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We really appreciate your loyal patronage with us! We're so glad that our team has earned your trust, and we hope to continue doing business with you for many years to come. Thank you for the review.

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