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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.8
1,065 Reviews

7408 Transit Road

Williamsville, NY

14221

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Showing 1,065 reviews

July 02, 2018

Diagnose electrical problem The problem was diagnosed problem as weak battery. They called me to get approval.Replaced the battery. All completed on the same day. All good. More

by timk8144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Jul 03, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thanks for the feedback, we are happy to hear we were able to resolve the problem! Please let us know if there is anything else we can do.

July 02, 2018

Quick and courteous Mike was my salesman and he was excellent from the moment I walked in until the last paper was signed. I had an Excellent experience at Transitowne. More

by JOSH.REED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colangelo, Nelson Lam, Marc Morford
Jul 03, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Josh, thank you for the kind words on your experience with Mike on the lot! We are happy to read that you loved your experience with us, and we hope to work with you again soon!

July 02, 2018

Sloppy I had an oil change and a five tire rotation. When I picked up my car, I thought all was well. Driving home I had to turn off the AC because the car More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
Jul 10, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Dawn, I am so sorry for your experience. We strive to make every visit positive. Please accept my apology for our poor performance, and thank you for being a valued customer. Joe Chambers General Manager

July 02, 2018

Generally good dealer Generally clean waiting area, food (donuts), drink (coffee/water) available, along with wifi. Friendly informative service reps to assist with gett More

by sabfan80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski
Jul 03, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the kind words on our waiting area. We are happy to read that you enjoy working with us :)

July 02, 2018

Had my Jeep in the body shop For as long as I can remember I have taken my vehicles to the body shop there. The quality of the work done is always excellent. The body shop manag More

by MARYSCHLAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hake
Jul 03, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Mary, thank you for always choosing us to work on your vehicle! We are happy to read you can always count on us for the best.

June 30, 2018

Unexpected ease! Dino made our experience so smooth and easy. We brought my current lease in for service and had a few questions about and of lease process, and he hel More

by Meaganhurlburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Grenga
Jul 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Meagan, thank you for taking the time to share this kind feedback of your time working with Dino and the team. We're happy to hear how positive your experience was, and we hope you won't hesitate to reach out if you need anything at all.

June 29, 2018

First time Leasing Had the best sales service, actually hands down the best salesman to deal with and best experience I’ve had at a dealership. Thanks for the smooth tra More

by Samjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Grenga, Nelson Lam, Joe Chambers
Jul 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Hi, Samantha! Thank you for the five-star feedback and kind words about your experience working with our team. We hope that, if any other questions ever come up, you won't hesitate to give us a call.

June 29, 2018

3rd Car from Mike Kelley This is our 3rd car that we bought from Mike Kelley. He has been the best salesman we have ever dealt with. Highly recommend. Thank you Transitowne Te More

by JESSICAJNEMETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
Jul 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the great review and recommendation, Jessica. We value your continued patronage and trust in the expertise of our team. Please feel free to reach out if there is anything else we can do for you.

June 29, 2018

Traded in my lease for a new one I came in to turn my lease in and upgrade to a bigger car. Phil was awesome and got me the best deal possible! I would get a car from Phil again and a More

by GARMENTO94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lam, Marc Morford, Phil Arcuri
Jul 02, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We're happy to hear how much you have been enjoying your new Grand Cherokee! Thank you for the kind feedback and words about your time working with Paul. We look forward to working with you again down the line, and hope all is well.

June 26, 2018

Stuck with a brand new vehicle they can’t fix! My name is Jacqueline Sero I’m leasing a 2018 Jeep Compass that broke down in 3 days. They don’t know what is wrong with it. A brand new vehicle mind More

by JackieSero
Recommend Dealer
No
Employees Worked With
Catherine Powers
Jun 27, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Jacqueline, I apologize if in any way you thought I, or our management, was rude. My intentions are nothing more than to repair your vehicle. The law is very clear in these situations as stated by the New York State Lemon Law. I also explained to you that we would certainly assist you if the Manaufacturer gets involved. You are currently in a courtesy vehicle, and we will contact you once your vehicle is repaired. Joe Chambers General Manager

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