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Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
1,067 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,067 reviews
July 11, 2020
I purchased my truck from this dealership, my wife purchased her truck from the dealership and I have family members who are customers of this dealership so it was a no brainer that when I started hav purchased her truck from the dealership and I have family members who are customers of this dealership so it was a no brainer that when I started having issues with my truck I bring it to them for service. when I brought the truck in for service I feel like I was lied to and misled what I was told would be a quick diagnostic and that I would receive an update the same day I brought in. That turned into me having to call many times to get an update five days later and that update was them trying to sell me a nearly $4000 used transmission and when I asked about a new rebuild instead of a used transmission they couldn’t give me an actual quote but said that it would be well over $5000. I called three reputable transmission shops in her area all who gave new rebuild costs of less than $3000. One of which was less than $2000. When I called the service center back and discussed it with them the reply I got was that my truck would be placed in the lot and they would like it towed away promptly when they call me to do so. 6 hours later I still hadn’t received a call from them. Just very disappointing. More
by Awhite
Employees Worked With
Mike Rosier
June 03, 2020
Knowledge was there, alway professional, accommodating! That’s why we keep coming back! I recommended a couple of my friends they bought a used Jeep! From Massimo!!! That’s why we keep coming back! I recommended a couple of my friends they bought a used Jeep! From Massimo!!! More
by lighthouse533
Employees Worked With
Massimo Martinucci
May 01, 2020
Bill always does an excellent job when I need assistance in the service Dept. He is very efficient, answers questions I may have. Treats me like I own the the place. I can always count on transitowne servic in the service Dept. He is very efficient, answers questions I may have. Treats me like I own the the place. I can always count on transitowne service to be exceptional. More
by grod725
Employees Worked With
Bill Weber, Bill Webber
January 17, 2020
Byron Ford = amazing salesman. He was honest and went above and beyond to meet all my needs! Will refer him as much as possible. Can’t wait to get my next vehicle from him! Neal in finance was a great gu above and beyond to meet all my needs! Will refer him as much as possible. Can’t wait to get my next vehicle from him! Neal in finance was a great guy as well, very friendly, and funny! More
by A.S.
Verified CustomerEmployees Worked With
Byron C Ford 1st, Terry Smith, Neal Kaufman
December 19, 2019
wheel alignment correction had appointment and waited 2.5 hours with same result! Had an update chip sent by Chrysler for radio and never installed or preformed service? told to had appointment and waited 2.5 hours with same result! Had an update chip sent by Chrysler for radio and never installed or preformed service? told to schedule another appointment. More
by rickyrocky1
Employees Worked With
Mike? not Rosier
December 16, 2019
service they do a great job, always accommodating when you bring a vehicle in for service, and keep you informed on what is going on while your vehicle is the they do a great job, always accommodating when you bring a vehicle in for service, and keep you informed on what is going on while your vehicle is there. More
by kmckay0
Employees Worked With
Dawn Klukowski, Bill Webber
December 16, 2019
New Jeep lease Was very quick and easy to make it happen Phil was very accommodating and met my time constraints and price window Will definitely consider Transi Was very quick and easy to make it happen Phil was very accommodating and met my time constraints and price window Will definitely consider Transitowne and Phil when time for next renewal JJBall More
by JJBALL57
Employees Worked With
Nelson Lam, Phil Arcuri, Terry Smith
December 15, 2019
Fast , Friendly and quality work I went in they check my car and it went in the shop ! I had it back in the time they said it would be done I went in they check my car and it went in the shop ! I had it back in the time they said it would be done More
by Happy Customer 65
Employees Worked With
Nelson Lam, Thaddeus Czwojdak, Dawn Klukowski, Bill Webber, Mike Rosier
