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Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
1,065 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,065 reviews
Verified Customer
October 01, 2021
Told me it was a VIP experience,There was nothing VIP about it . I looked at the vehicle and left.As soon they found put I didn't want a ridiculous payment and I wasn't putting thousands of dollars down about it . I looked at the vehicle and left.As soon they found put I didn't want a ridiculous payment and I wasn't putting thousands of dollars down all contact stopped More
by Kbabsjr468
Employees Worked With
Joe Chevallier
July 28, 2021
I drove all the way there from Blasdell to get my oil changed and an inspection. Get there by 430 and I’m told they can’t get it done by end of day! Fast track ?? Just to call for an appointment and co changed and an inspection. Get there by 430 and I’m told they can’t get it done by end of day! Fast track ?? Just to call for an appointment and couldn’t get one until August 10th. I have a brand new car and I usually get an inspection right along with the oil change. There’s nothing to inspect, 11000 miles on my Jeep. I’m absolutely done buying cars from this place. The customer service is horrible. And Fast Track is worthless!!!! More
by rbbns_thms
Employees Worked With
Don’t know the employees name
April 29, 2021
I have dealt w several dealerships along the way. I would recommend this one above the rest! The service has been exceptional. They actually believe me when I tell them something is wrong. They have been fas recommend this one above the rest! The service has been exceptional. They actually believe me when I tell them something is wrong. They have been fast & accurate w repairs. The service desk personnel has been very accommodating. They keep you updated and only fix what’s required. I am extremely happy w this dealership. More
by samb157
Employees Worked With
Jay (service), Molly Boltz, Marc Morford, Thaddeus Czwojdak, Dawn Klukowski, Bill Webber, Bob Hake
February 05, 2021
The staff is always pleasant and helpful. The service that done is just what I need and nothing extra. My only complaint is the hold music when I call for an appointment. It's extremely loud and it's mos that done is just what I need and nothing extra. My only complaint is the hold music when I call for an appointment. It's extremely loud and it's mostly static. Can you please fix that?? More
by cathylyn0325
Employees Worked With
Dawn Klukowski, Bill Webber, Karen Adamo
July 26, 2020
They took me in immediately without a an appointment. I didnt wait at the dealership but received a call much quicker than anticipated advising my car was ready. Lee in service was very professional and m didnt wait at the dealership but received a call much quicker than anticipated advising my car was ready. Lee in service was very professional and made recommendations without being pushy or trying to make a sale which is appreciated. The experience was efficient and pleasant. I will recommend your dealership to others and although this was my first visit, will continue to come back for service and make it my first stop when purchasing my next vehicle. More
by dw64bflo
Employees Worked With
Lee, excellent customer service. 5 stars
July 18, 2020
Take all my family vehicles to Transitowne of Williamsville for Excellent Service. John Klap, Bill Webber, and Service Tech Dan McKellar are the Best in the business! Williamsville for Excellent Service. John Klap, Bill Webber, and Service Tech Dan McKellar are the Best in the business! More
by emersonstevens
Employees Worked With
John Klap, Dan McKellar, Thomas Fritz, Bill Webber, Bob Hake
July 11, 2020
I purchased my truck from this dealership, my wife purchased her truck from the dealership and I have family members who are customers of this dealership so it was a no brainer that when I started hav purchased her truck from the dealership and I have family members who are customers of this dealership so it was a no brainer that when I started having issues with my truck I bring it to them for service. when I brought the truck in for service I feel like I was lied to and misled what I was told would be a quick diagnostic and that I would receive an update the same day I brought in. That turned into me having to call many times to get an update five days later and that update was them trying to sell me a nearly $4000 used transmission and when I asked about a new rebuild instead of a used transmission they couldn’t give me an actual quote but said that it would be well over $5000. I called three reputable transmission shops in her area all who gave new rebuild costs of less than $3000. One of which was less than $2000. When I called the service center back and discussed it with them the reply I got was that my truck would be placed in the lot and they would like it towed away promptly when they call me to do so. 6 hours later I still hadn’t received a call from them. Just very disappointing. More
by Awhite
Employees Worked With
Mike Rosier
