Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Too much time at dealership I came in for an oil change and a tailgate recall on my 2018 Ram. It took over 2 hours to complete the work that should have been only an hour. I did I came in for an oil change and a tailgate recall on my 2018 Ram. It took over 2 hours to complete the work that should have been only an hour. I did make the appointment 3 weeks in advance, I did not just stop by. Last oil change was same thing. I came in for a routine oil change and had an inspection done. I was there for over 2 hours again. I live in Brockport. It takes almost an hour to get there. We have been sold on Transitowne Mitsu since 2015 when my wife got her first vehicle. I'm not sure the Dodge side has been a good idea. I work at a medium duty truck dealership in Rochester. On our diesel trucks it takes 1-1/2 hours to do a full service. Gas vehicles have less to do during oil changes. Why am I wasting all this time at the dealer? More

Great service I had a great experience at the dealership. I came in for a problem with my breaks. Was told there was a current recall on my vehicle. They ordered th I had a great experience at the dealership. I came in for a problem with my breaks. Was told there was a current recall on my vehicle. They ordered the part of that night. And I set up my appointment for it right away. Service was friendly and professional. More

Service experience Bill Webber has been the best representative of Transitown that I can imagine Service as follow up is as important as the sales experience Shot ou Bill Webber has been the best representative of Transitown that I can imagine Service as follow up is as important as the sales experience Shot out to Bill. I don’t always get him when I’m in but all the reps are great More

Talking to my wife over the phone, she is at this Dealership at this time having a tire replaced. This Bill Webber is being nothing but a sarcastic jerk towards her. She had a screw in her tire and t Dealership at this time having a tire replaced. This Bill Webber is being nothing but a sarcastic jerk towards her. She had a screw in her tire and the tire was leaking air. She was close to transit town dodge,Jeep so she pulled in to be safe. We purchased the Jeep at north town dodge, Jeep. Bill told her that she needed a new tire and that it would cost 175.00. She explained that we purchased the road and tire hazard and he sarcastically told her it wasn’t in the computer. After asking 3 times to get into her glove box in her vehicle she was able to produce the contract that provided the information. He then asked her why she didn’t go to her dealership of where she purchased the vehicle. I will never refer transit town dodge, Jeep to anyone because the personal treatment was unsatisfactory. More

Fast Courteous service Took our 2019 Jeep Cherkee in for it's first oil change and tire rotation. We called to make appointment and dropped it off the next day. Fast servi Took our 2019 Jeep Cherkee in for it's first oil change and tire rotation. We called to make appointment and dropped it off the next day. Fast service, GREAT price! More

Always taken well care of I have been using Transitowne for over 20 tears and have always been satisfied with the service I have received. Barring unseen circumstances everyth I have been using Transitowne for over 20 tears and have always been satisfied with the service I have received. Barring unseen circumstances everything in completed in a timely fashion. More

just wonderfull as usual i was offered a ride home,cause may take 4hours to fix,but it took 8 hours to fix,if i stayed at dealership i would went buggy.thanks alot offering a i was offered a ride home,cause may take 4hours to fix,but it took 8 hours to fix,if i stayed at dealership i would went buggy.thanks alot offering a home service .picked up when done that was great service. many thanks to all at transitown dealership.Mr Konowalski More

Leased new Jeep Dino was awesome! Worked with him on my last two Jeep’s. He’s knowledgeable and trustworthy. Listened to my needs and followed through without any hi Dino was awesome! Worked with him on my last two Jeep’s. He’s knowledgeable and trustworthy. Listened to my needs and followed through without any high pressure sales tactics. Appreciate his thoroughness and professionalism. More

New leased 2019 Jeep Cherokee Limited We leased a new 2019 Jeep Cherokee Limited and we always and only deal with Massimo. He is always very honest, upfront and incredibly helpful with ev We leased a new 2019 Jeep Cherokee Limited and we always and only deal with Massimo. He is always very honest, upfront and incredibly helpful with everything. If Massimo were to ever go to another dealership, we would take our business wherever he would go. More

Awesome Customer Service Mike was great. Very humble and explained everything nicely. He also explained the process of safety inspection and recommended how to get vehicle reg Mike was great. Very humble and explained everything nicely. He also explained the process of safety inspection and recommended how to get vehicle registration. Pickup/Drop service was amazing. More