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Tradition Chevrolet Buick GMC of Newark

Newark, NY

4.5
178 Reviews

808 W Union St

Newark, NY

14513

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Showing 178 reviews

October 07, 2023

I bought a certified used truck with a GM WARRENTEE at 38,000 miles. Then I brought it in with a strange noise was told sounded normal. Then after driving at less than 60.000 the cam blew. The replaced th More

by Ed.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
jim bruni
Oct 09, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

I'm sorry to read about the issues you've had with your truck. It's important that our customers feel confident in their purchases, and it sounds like we fell short here. I'd appreciate the opportunity to discuss this further so we can find a solution for you and make this right. Please reach out at your earliest convenience. Thank you, Phil - Service Manager - (315) 331-1010

September 01, 2023

Terrific service. Maintence is top notch.sales person Brenda is the best.have.been a customer for over 25 yrs More

by roseannwagner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Delyser
Sep 01, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

We're so glad to know you've been with us for over 25 years at Tradition Chevrolet Cadillac Buick-GMC of Newark, Roseann! It's wonderful that Brenda and our service team have consistently provided top-notch assistance. Thanks for your loyalty and the great review!

Sep 01, 2023 -

roseannwagner7 responded

You are very welcome..

August 01, 2023

A very friendly staff that will help answer any questions you have about buying a new vehicle More

by Spg927
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Delyser
Aug 02, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

This review means a lot to us! Thank you for choosing Tradition Chevrolet Cadillac Buick-GMC of Newark and for sharing your experience. Safe travels ahead!

July 08, 2023

Very profesional and friendly. Take all of my families vehicle there. I recieve professionalism everytime I have a service done. More

by kevinbell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wagner
Jul 10, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

Kevin, thank you for the review! We appreciate your business and hope to see you again at Tradition Chevrolet Cadillac Buick-GMC of Newark. Safe travels!

April 23, 2023

THe people are always very nice . . was very happy with my last car from there so went back to them again . Was very happy with my trade was willing to work with us !! More

by lildeb1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus and Jordon and Jeremey
Apr 24, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

We're glad to hear that you had another great experience with us at Tradition Chevrolet Cadillac Buick-GMC of Newark! It's always our pleasure to work with you and help you find the perfect car. Thank you for your loyalty and for taking the time to share your feedback. Safe travels down the road!

March 13, 2023

They are awesome. Washed my car as a bonus. Excellent customer service and service people. Highly recommend. More

by Catherineali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service peopel
Mar 14, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Tradition Chevrolet Cadillac Buick-GMC of Newark team. Safe travels, and we hope to see you back!

January 14, 2023

Always polite and customer oriented. I've never had issues with this dealership and I've been going for 13 years now More

by aovenshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Farron
Jan 16, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Tradition Chevrolet Cadillac Buick-GMC of Newark team. Drive safely, and we hope to see you back again down the road!

November 01, 2022

I have been a customer for over 20 yrs and have always been treated well, been informed of problems and cost to fix. Great place and service personnel. More

by joe2bog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Colton, Chris, John C., Brenda Delyser
Nov 02, 2022 -

Tradition Chevrolet Buick GMC of Newark responded

We are so grateful for your 20+ years of business! Thank you for choosing Tradition Chevrolet Cadillac Buick-GMC of Newark and for sharing your support. We look forward to welcoming you back for your next visit!

September 24, 2022

Excellent service and did not wait long for my car to be serviced. Definitely would use again. More

by ewilliams0709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 26, 2022 -

Tradition Chevrolet Buick GMC of Newark responded

We are delighted to have earned your continued business! Thank you for choosing Tradition Chevrolet Cadillac Buick-GMC of Newark and for sharing your positive feedback. Drive safely!

July 20, 2022

I have used them the last couple of times I had service work done they seem to be good! I like that technician Matt he is Awesome. More

by Scaralla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt tech in service
Jul 20, 2022 -

Tradition Chevrolet Buick GMC of Newark responded

Hi Scaralla - Thank you for sharing your review with the Tradition Chevrolet Cadillac Buick-GMC of Newark team! We are happy to hear that Matt has delivered satisfactory service. Until next time!

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