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Tradition Chevrolet Buick GMC of Newark

Newark, NY

4.5
178 Reviews

808 W Union St

Newark, NY

14513

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Showing 178 reviews

August 10, 2024

It was a very enjoyable Experience vey helpful, salesman and manager worked very hard to make deal happen very pleased More

by jdarduini1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Whittly Jr.
Aug 12, 2024 -

Tradition Chevrolet Buick GMC of Newark responded

We're delighted to hear that our team at Tradition Chevrolet GMC of Newark made your experience enjoyable and worked hard to get you a great deal. Thanks for the positive feedback!

July 25, 2024

Totally disappointed in the service that I have received after I signed on the dotted line.. I've needed a repair for almost a month and been told I'm next over a week ago and I've been waiting for my regis More

by jeep4x4x4x4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenda Delyser
Jul 25, 2024 -

Tradition Chevrolet Buick GMC of Newark responded

We apologize for the frustrating experience you've had with our service and registration process. This is certainly not the level of efficiency we strive to provide, and we're sorry for any inconvenience caused. We would like to address these issues promptly, so please reach out at your earliest convenience. Thank you, Chris Schwalbach - General Manager - (315) 331-1010

Jul 25, 2024 -

jeep4x4x4x4 responded

I called and was put on hold 2 times then lady responded to try back later.

Jul 25, 2024 -

Tradition Chevrolet Buick GMC of Newark responded

My apologies on my staff not taking the time to take a message so that it could be given to Chris. I can have him reach out to you directly but unfortunately your profile came over as jeep4x4x4x4. Can you provide us with the name that the vehicle was purchased under and I will have him reach out you.

January 02, 2024

Very courteous and receptive to my needs Brenda knows the answer to my questions. Or she finds out the answer. . Great experience More

by Rgregoir
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Delyser
Jan 03, 2024 -

Tradition Chevrolet Buick GMC of Newark responded

It's great to know Brenda was able to assist you so greatly here at Tradition Chevrolet GMC of Newark. We're always here for any questions or needs you may have, so don't hesitate to reach out!

December 24, 2023

The Sales Representative was very knowledgeable and professional. She is definitely an asset for your dealership. More

by pblandino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Delyser
Dec 26, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

We're glad to know our sales representative provided you with a knowledgeable and professional experience at Tradition Chevrolet GMC of Newark. Thanks for your kind words!

December 23, 2023

Excellent service easy to set up the appointment Recall was to take about 3 to 4 hours and did More

by Nysp618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service
Dec 26, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

We're delighted we could make your Tradition Chevrolet GMC of Newark experience a smooth success! Thanks for working with us!

December 09, 2023

Always willing to take extra step in leasing customer. Seek all aspects of owners vehicle to make sure all items are competed on RO. Very accommodating personnel in all departments More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Delyser
Dec 11, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

It's wonderful to know that our team at Tradition Chevrolet GMC of Newark went the extra mile for you! We always aim to provide thorough and accommodating service - thanks for your positive feedback!

December 09, 2023

The service team is excellent and they matched the tire price I found. They also dropped me off at my home and picked me up when they were done. More

by Jitchland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Powers
Dec 11, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

We're glad to know our service team at Tradition Chevrolet GMC of Newark met your expectations! It's great that we could assist with the tire price match and provide convenient transportation. Thanks for sharing your experience!

November 26, 2023

Everyone caring and understanding when I have an issue and they take care of my problem as soon as possible . I have been with the deal ship for years More

by Bonham07Bonnie Hamelynck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh I give Jill 5 stars
Nov 27, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

We're so glad to know that our team at Tradition Chevrolet Cadillac Buick-GMC of Newark has been able to consistently provide you with caring and prompt service. Thank you for your loyalty over the years!

November 20, 2023

Tradition Chevrolet Buick GMC of Newark is one of the best dealer Wayne County! Service department awesome, the guys and women very professional and fun! Great customer service!! More

by Paula Mcintyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Schwalbach, Alana Powers, jim bruni, Brandon Farron, Brenda Delyser
Nov 21, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

Paula, we're so glad to know you had a great experience with our service department at Tradition Chevrolet Cadillac Buick-GMC of Newark. We appreciate your kind words about our team's professionalism and customer service!

October 18, 2023

Class A service great job looking for problems and finding the warranty coverage to fix. I can't thank u enough for all that you have done for me. More

by Marie819
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 18, 2023 -

Tradition Chevrolet Buick GMC of Newark responded

Marie, we're glad to know that our team at Tradition Chevrolet Cadillac Buick-GMC of Newark was able to provide you with top-notch service and find warranty coverage for your repairs. Thank you for trusting us!

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