Trade Zone Auto Sales
Hampton, NJ
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Zach was extremely hesitant to provide any information via email regarding the document fee, tax/title/license fee, and any warranty information. This is not. quality you find in reputable dealers who are via email regarding the document fee, tax/title/license fee, and any warranty information. This is not. quality you find in reputable dealers who are transparent with their pricing. At one point he specifically stated I would have to call if I wanted to do business with them, before I'd even been provided with basic pricing info that is not vehicle specific. I understand that as an attempted salesman Zach is required to try and take the customer for what they have but a quality sales rep isn't afraid of an informed customer who would like a written record of communication to hold the dealership accountable. Guest that's not their style here, I just wish they had tried harder to serve the customer by just providing the very basic information that was asked. Overall Zach was very upset that he encountered an informed customer who anticipated his desire to have no written record of correspondence, and wasn't willing to put forward the effort required to do his job and make an honest sale, to say nothing of his notable impulse control issues while trying to cease contact with the business. I just wish he had attempted to have a positive interaction with a potential customer but it seems that was not something he was capable of doing. More
Bring a mechanic Look very closely at any vehicle on this lot, better yet, bring a mechanic or insist you have it checked out. Too many vehicles with issues. Look very closely at any vehicle on this lot, better yet, bring a mechanic or insist you have it checked out. Too many vehicles with issues. More