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Tracy Volkswagen CA - Service Center

Tracy, CA

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10 Reviews

10 Reviews of Tracy Volkswagen CA - Service Center

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March 25, 2025

I recently had the pleasure of working with Antonio Vera, and I cannot speak highly enough of the exceptional service he provided as my service advisor. From the moment i walked in, Antonio greeted me with a More

by Jacksonave900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
February 12, 2025

It’s all about the service you receive after the purchase of your new car! Tracy VW has “IT”. So impressed with Antonio Vera in the service dept. My car was due for its 20,000 mile check up. I was met at my More

by bren010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Vera
Feb 12, 2025 -

bren010 responded

Thank you Antonio Vera for your service and hospitality this morning at Tracy VW? You are a treasure to the dealership service dept!

November 14, 2024

I went to Tracy Volkswagen at 9:45 for my 20k mile service, including an oil change. Even though I was slightly over the 20k limit, they initially told me it would still be covered under my 2-year pla More

by Ronicsr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ARAMIS DICKSON
March 25, 2023

Took my tdi in for failed fuel pump joe at the service was great. Look at the vin # and told me it was under warranty. Rolando was very helpful on getting my a car rental i can honestly say it's being the More

by ramirezloren.lr
Recommend Dealer
Yes
Employees Worked With
Joe and Rolando
January 02, 2019

best service Danny was very professional, keep me in the loop as to what I needed and how long I would wait. Work was done in a timely manor, I will be back. More

by kwiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny and Dorance
September 05, 2018

Consistent Quality I've been having my car(s) serviced at Tracy VW for 3 years now. When I moved from the South Bay my Jetta was still under a third party service contr More

by Kleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, AJ
July 03, 2018

Service with a smile Had a very pleasant experience with the service department at Tracy VW. AJ worked with us in providing excellent customer care with our vehicle. He's More

by Samson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
May 02, 2018

Knowledgeable and friendly staff I'll likely have all of my Volkswagen vehicles serviced here as long as I live in the area. The service team is outstanding. Thank you Tracy Volkswage More

by Carjet57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arjay
November 09, 2017

THE BEST!!! Danny is absolutely the best.. His customer service skills are definitely on point!! He's the reason why I come to Tracy.. THANKS DANNY FOR MY SERVICE More

by KIM CHAMPION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
October 18, 2017

Great service!! Had I known before, I would have gone to this place to have my 'old' car serviced here. Needless to say, I am happy with the way they do business with More

by ayeealbores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny