Tracy Toyota

Thankful! Great customer service from all staff. From start to finish I felt very taken care of!!! Thank you Tracy Toyota!!! You all are absolutely amazing! Great customer service from all staff. From start to finish I felt very taken care of!!! Thank you Tracy Toyota!!! You all are absolutely amazing! More

Deborah Pryor-Bruns gets things done! First off, Deborah Pyror-Bruns pulled off what no one else could. She is exceptional! This is how she worked her magic. Truth in telling, my decision First off, Deborah Pyror-Bruns pulled off what no one else could. She is exceptional! This is how she worked her magic. Truth in telling, my decision to buy a car was a flash decision and it proved successful. Around March 22, 2015 I had decided to get the 2015 Prius C 4 because I live in SF, fell in love with the brilliant Lime metallic color, wanted new lithium battery, and the 2015 Prius C front end retooling is hot. The 0% financing for 5 years was ending on March 31, 2015, so timing was crucial. I'd called everywhere, was lied to a few times, and generally heard that this was the unicorn of the Toyota world: Elusive. Somehow, I still don't know how, Deborah got my cell # and she called me. Her first words to me were something like, "People call me for hard to find cars". She did it!!!! I got an amazing deal, too. She located this specific car, arranged a trade with another dealership, and got it delivered a few days later to my San Francisco home address from Tracy, CA....and all by March 31st. It was a real trick and I have no idea how many favor she traded to get his done, but she did it for me. Today has been my first full day driving my Prius C 4 in this brilliant Lime metallic and it feels so special. I keep looking at a my car and it dazzles my eye. It functions great and I love all the bells and whistles, too. I received a phone call this evening from Deborah asking how I liked my car. So the dealer / Customer relationship continues beyond the sale. I am so stoked that Deborah got my number and called me slightly under a week ago. So peeps, call Deborah at Tracy Toyota if you want a fair deal with integrity and an honest, from the hip person. I'm so please! Joe Homen has a treasure in Deborah Pryor-Bruns. Word!!!! More

Excellent Dealership and Sales Person We purchased a Toyota Camry last week. We have been very satisfied with their services here. All the staff at Tracy Toyota Dealer were very friendly. We purchased a Toyota Camry last week. We have been very satisfied with their services here. All the staff at Tracy Toyota Dealer were very friendly. Especially, Deborah was very pleasant and helpful. would recommend this dealership to our friends, relatives and family members. More

Purchase of a new vehicle was very efficient. Purchase of a new vehicle was very efficient and all the staff was very helpful. We would recommend this dealership to our friends and colleagues. Purchase of a new vehicle was very efficient and all the staff was very helpful. We would recommend this dealership to our friends and colleagues. More

Excellent Dealership and Sales Person I would first like to say that salespeople usually leave a very bad taste in my mouth. I find them irritating, condescending and phony. My first conta I would first like to say that salespeople usually leave a very bad taste in my mouth. I find them irritating, condescending and phony. My first contact with Tina Cea at Tracy Toyota Scion was by phone and I'm sure I had my guard up and probably not so nice waiting for the games to start. To my surprise, there were no games. She was very pleasant and helpful. Having a Toyota dealership in my home town and also 20 miles away in the neighboring town, it may seem ridiculous to drive over 100 mile to get the same car that was sitting on the local lots. Let me assure you, it is not. I had been to local dealerships and found the same condescending treatment as I expected. So I took the trip to Tracy Scion Toyota and I drove away in my new Toyota. I cannot recommend this dealership or Tina Cea enough. I can say this was a car purchase like no other. Every part of this purchase was pleasant, upfront and informative. A week later I called with questions and I am still getting the best service I could ask for. Since I purchased a Toyota, don't know when I will need to purchase a car again but when I do, it will be from Tracy Toyota Scion. More

2012 Nissan Altima I purchased a 2012 Nissan Altima from Tracy Toyota from Sammy the Salesman. That sounds like a children's book character. Regardless, the experience o I purchased a 2012 Nissan Altima from Tracy Toyota from Sammy the Salesman. That sounds like a children's book character. Regardless, the experience overall was amazing. The customer experience was par to none, especially when it comes to car sales. It was a very laced and none pressure environment, at no time did I feel forced to buy or felt rushed. Sammy even was patient enough with me to wait for my dad to come by so I could get a second opinion. He did not move on to anything costumers while we were waiting. Even let me go on a very extended test drive as we waited over an hour for my dad. Sammy answered all of my questions directly and was very friendly. When he didn't know the exact answer the resources were very close by and he did not try to avoid any questions or give half answers. He always wanted to relay the correct information even if it didn't come directly from him. He did not feel shame in not knowing every single aspect about a vehicle, but he worked tirelessly to get the information for me. When I did purchase the vehicle the sales manager Kip gave me an amazing deal. Working into my budget and truly helped me to my benefit and made me very satisfied. The environment was very profession in regards to the staff, however, it was truly a breeze for the customers in my experience. Great place to buy a vehicle. More

very happy with the salesmen very friendly and informitive salesmen questions were answered quickly and clearly. I thought i wouldnt be able to get rid of my older car cause of t very friendly and informitive salesmen questions were answered quickly and clearly. I thought i wouldnt be able to get rid of my older car cause of the high milage but i did and im very happy More

Got what I wanted I wanted a tundra TRDPRO and they were the closest to me that had one . I called them a day before to see if it was still available and it was, Landon I wanted a tundra TRDPRO and they were the closest to me that had one . I called them a day before to see if it was still available and it was, Landon sent me pictures of the truck and I told him I'll be there the next day early as possible. Drove all the way from Fresno to Tracy and he was there at 8 am while all the others got there at 9. Didn't get much of a discount because it was a special model. Got the paperwork done and they explained everything about the vehicle and its features . And then i was on my way back with the new truck. More

Fast..fast...fast! Luda and Wayne were amazing and would highly recommend them! The service was fast and friendly. The dealership was clean, comfortable and well staffe Luda and Wayne were amazing and would highly recommend them! The service was fast and friendly. The dealership was clean, comfortable and well staffed. Great Experience!!!! More

2013 Camry Purchase Just purchased a 2013 Camry from Landon Cotton today and was very pleased with the experience and vehicle. I've owned several Toyota and had great l Just purchased a 2013 Camry from Landon Cotton today and was very pleased with the experience and vehicle. I've owned several Toyota and had great luck and performance with them so I decided to purchase another. And because my 2 Toyota vehicles both went over 450K miles, it was a no-brainer to buy another as I commute approximately 50K a year. My sales person was Landon Cotton who was very helpful and professional and was a please to work with. He was helpful in getting us up to speed with all the new gadgetry and his football knowledge was as good as mine! Overall a great experience, so long as this car performs as well as my Toyota trucks have over the last 30 years. Mike Hernandiz More