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Tracy Toyota

Tracy, CA

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163 Reviews

2895 N. Naglee Road

Tracy, CA

95304

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Showing 163 reviews

March 27, 2015

Excellent Dealership and Sales Person I would first like to say that salespeople usually leave a very bad taste in my mouth. I find them irritating, condescending and phony. My first conta More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Cea, WayneWilliams, Cynthia Tyler
May 07, 2015 -

Tracy Toyota responded

Kat, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Tina provided you the best dealer experience! We understand that buying a car is an important decision and we are honored that you chose Tracy Toyota. Please feel free to contact us if you have any questions about your new purchase. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 26, 2015

2012 Nissan Altima I purchased a 2012 Nissan Altima from Tracy Toyota from Sammy the Salesman. That sounds like a children's book character. Regardless, the experience o More

by businessman3521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Sameyee, Kip
May 07, 2015 -

Tracy Toyota responded

Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Tracy Toyota, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Sammy was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 25, 2015

very happy with the salesmen very friendly and informitive salesmen questions were answered quickly and clearly. I thought i wouldnt be able to get rid of my older car cause of t More

by lb1981
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
navid hakimi, Joe Homen
May 07, 2015 -

Tracy Toyota responded

Thank you so much for taking the time to provide such great feedback. At Tracy Toyota, we strive to ensure that no question or concern goes unanswered and its encouraging to know that our team was able to show you dedicated and personalized service. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 23, 2015

Got what I wanted I wanted a tundra TRDPRO and they were the closest to me that had one . I called them a day before to see if it was still available and it was, Landon More

by TRD15559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
landon cotton
May 07, 2015 -

Tracy Toyota responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Landon and our team were so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 16, 2015

Fast..fast...fast! Luda and Wayne were amazing and would highly recommend them! The service was fast and friendly. The dealership was clean, comfortable and well staffe More

by TSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luda Gomez
May 07, 2015 -

Tracy Toyota responded

Thank you for using our service department and the kind words about Tracy Toyota. I'm very happy to hear that Luda and Wayne were such a great help to you. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 04, 2015

Esteban "Happy With Purchase" Johnny Aviles & Natalia Rico were very helpful and friendly. No pressure. The finance manager, Ramen Barekzai was efficient and professional. My wife More

by Esteban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramen Barekzai , Johnny Aviles & Natalia Rico
May 07, 2015 -

Tracy Toyota responded

Congratulations on your new vehicle, Esteban! Thank you for taking the time to write about your experience. It is magnificent to know that Johnny, Natalia and our staff were able to provide you with the pressure-free and knowledgeable service that Tracy Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 04, 2015

2013 Camry Purchase Just purchased a 2013 Camry from Landon Cotton today and was very pleased with the experience and vehicle. I've owned several Toyota and had great l More

by Mhernandiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon Cotton
May 07, 2015 -

Tracy Toyota responded

Thank you for leaving us this review. We are very happy to hear that Landon could help get you set up with the perfect new car for you. He is indeed a great asset to our team! If there is anything more we can do for you please feel free to come back and see Tracy Toyota any time! Take care. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

February 26, 2015

Happy Consumer Landon Cotton, Sales Consultant and Pierre Saroukhanioff, Finance Manager made my first experience at leasing a car very efficient, effective, profes More

by Suissemiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon Cotton
May 07, 2015 -

Tracy Toyota responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Landon was so positive. He is truly a great asset to our team! We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

February 13, 2015

Presidents Day Sales Good customer service from Erandy Camacho. First chance I get I will come again with same sales person because of the good experience. They achieved t More

by Francisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Homen
May 07, 2015 -

Tracy Toyota responded

Francisco, thank you for taking the time to share your feedback! I am very pleased to hear that Erandys professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase. We cant wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

February 09, 2015

Great Deals I got the best deal on a 2015 Camry Hybrid,it was quick simple and I love my car. Great dealership and would come back More

by Abir Rahman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Aviles
May 07, 2015 -

Tracy Toyota responded

Thank you for writing about your visit with us and congratulations on your new Camry Hybrid! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best deal possible. We look forward to assisting you with your future sales and service needs. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct"

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