Tracy Toyota
Tracy, CA
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Excellent Dealership and Sales Person I would first like to say that salespeople usually leave a very bad taste in my mouth. I find them irritating, condescending and phony. My first conta I would first like to say that salespeople usually leave a very bad taste in my mouth. I find them irritating, condescending and phony. My first contact with Tina Cea at Tracy Toyota Scion was by phone and I'm sure I had my guard up and probably not so nice waiting for the games to start. To my surprise, there were no games. She was very pleasant and helpful. Having a Toyota dealership in my home town and also 20 miles away in the neighboring town, it may seem ridiculous to drive over 100 mile to get the same car that was sitting on the local lots. Let me assure you, it is not. I had been to local dealerships and found the same condescending treatment as I expected. So I took the trip to Tracy Scion Toyota and I drove away in my new Toyota. I cannot recommend this dealership or Tina Cea enough. I can say this was a car purchase like no other. Every part of this purchase was pleasant, upfront and informative. A week later I called with questions and I am still getting the best service I could ask for. Since I purchased a Toyota, don't know when I will need to purchase a car again but when I do, it will be from Tracy Toyota Scion. More
2012 Nissan Altima I purchased a 2012 Nissan Altima from Tracy Toyota from Sammy the Salesman. That sounds like a children's book character. Regardless, the experience o I purchased a 2012 Nissan Altima from Tracy Toyota from Sammy the Salesman. That sounds like a children's book character. Regardless, the experience overall was amazing. The customer experience was par to none, especially when it comes to car sales. It was a very laced and none pressure environment, at no time did I feel forced to buy or felt rushed. Sammy even was patient enough with me to wait for my dad to come by so I could get a second opinion. He did not move on to anything costumers while we were waiting. Even let me go on a very extended test drive as we waited over an hour for my dad. Sammy answered all of my questions directly and was very friendly. When he didn't know the exact answer the resources were very close by and he did not try to avoid any questions or give half answers. He always wanted to relay the correct information even if it didn't come directly from him. He did not feel shame in not knowing every single aspect about a vehicle, but he worked tirelessly to get the information for me. When I did purchase the vehicle the sales manager Kip gave me an amazing deal. Working into my budget and truly helped me to my benefit and made me very satisfied. The environment was very profession in regards to the staff, however, it was truly a breeze for the customers in my experience. Great place to buy a vehicle. More
very happy with the salesmen very friendly and informitive salesmen questions were answered quickly and clearly. I thought i wouldnt be able to get rid of my older car cause of t very friendly and informitive salesmen questions were answered quickly and clearly. I thought i wouldnt be able to get rid of my older car cause of the high milage but i did and im very happy More
Got what I wanted I wanted a tundra TRDPRO and they were the closest to me that had one . I called them a day before to see if it was still available and it was, Landon I wanted a tundra TRDPRO and they were the closest to me that had one . I called them a day before to see if it was still available and it was, Landon sent me pictures of the truck and I told him I'll be there the next day early as possible. Drove all the way from Fresno to Tracy and he was there at 8 am while all the others got there at 9. Didn't get much of a discount because it was a special model. Got the paperwork done and they explained everything about the vehicle and its features . And then i was on my way back with the new truck. More
Fast..fast...fast! Luda and Wayne were amazing and would highly recommend them! The service was fast and friendly. The dealership was clean, comfortable and well staffe Luda and Wayne were amazing and would highly recommend them! The service was fast and friendly. The dealership was clean, comfortable and well staffed. Great Experience!!!! More
Esteban "Happy With Purchase" Johnny Aviles & Natalia Rico were very helpful and friendly. No pressure. The finance manager, Ramen Barekzai was efficient and professional. My wife Johnny Aviles & Natalia Rico were very helpful and friendly. No pressure. The finance manager, Ramen Barekzai was efficient and professional. My wife and I looked at other Toyota dealerships and found that this dealership was straight forward and didn't waste our time. More
2013 Camry Purchase Just purchased a 2013 Camry from Landon Cotton today and was very pleased with the experience and vehicle. I've owned several Toyota and had great l Just purchased a 2013 Camry from Landon Cotton today and was very pleased with the experience and vehicle. I've owned several Toyota and had great luck and performance with them so I decided to purchase another. And because my 2 Toyota vehicles both went over 450K miles, it was a no-brainer to buy another as I commute approximately 50K a year. My sales person was Landon Cotton who was very helpful and professional and was a please to work with. He was helpful in getting us up to speed with all the new gadgetry and his football knowledge was as good as mine! Overall a great experience, so long as this car performs as well as my Toyota trucks have over the last 30 years. Mike Hernandiz More
Happy Consumer Landon Cotton, Sales Consultant and Pierre Saroukhanioff, Finance Manager made my first experience at leasing a car very efficient, effective, profes Landon Cotton, Sales Consultant and Pierre Saroukhanioff, Finance Manager made my first experience at leasing a car very efficient, effective, professional and pleasant. I would have no problem with recommending the dealership or the people who provided me service. More
Presidents Day Sales Good customer service from Erandy Camacho. First chance I get I will come again with same sales person because of the good experience. They achieved t Good customer service from Erandy Camacho. First chance I get I will come again with same sales person because of the good experience. They achieved to get a monthly I was looking for. More
Great Deals I got the best deal on a 2015 Camry Hybrid,it was quick simple and I love my car. Great dealership and would come back I got the best deal on a 2015 Camry Hybrid,it was quick simple and I love my car. Great dealership and would come back More