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Tracy Toyota

Tracy, CA

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163 Reviews

2895 N. Naglee Road

Tracy, CA

95304

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Showing 163 reviews

January 02, 2016

So very comfortable John Aviles was amazing! He really helped my family figure out what we needed and could afford and made that happen ASAP. Super important while shoppi More

by Mochalynn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aviles
Jan 04, 2016 -

Tracy Toyota responded

Congratulations on your new car! John is a great asset to our team, so it does not surprise me that he was able to get you and your family set up with your perfect vehicle. The goal of the Tracy Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. Thanks for your recommendations and remember that we're always here to assist you with any future auto needs. Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

January 01, 2016

SUV Purchase - Dec 2015 This dealership had exactly what I was looking for in my next vehicle. The SUV I purchased was in great mechanical and cosmetic condition. The vehicle More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Cea
Jan 03, 2016 -

Tracy Toyota responded

Henry, thank you for your kind words and congratulations on your new car! At Tracy Toyota, our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services! Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

October 05, 2015

Mistake made with extended warranty. Beware of what you are The folks were cordial and responsive prior to see. An error was made and it took tooth and nail to get a hold of someone. I've never seen such poor c More

by Pert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond, Tina,Robbie
Oct 31, 2015 -

Tracy Toyota responded

Pert, we appreciate your feedback. Our company policy is to provide exceptional customer service to every guest. We’re sorry to hear that your experience did not reflect this. I will be looking into this immediately. I’d appreciate the chance to speak with you and make it up to you. Please contact me at your earliest convenience. Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

August 01, 2015

Super service and purchase If I owned a dealership, my first hire would be Debby in Service! Great communicator and knows her car service inside and out. Best repair quotes in More

by ldelano
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debby, Johnny and Sammy
Aug 04, 2015 -

Tracy Toyota responded

Thank you for the compliments on behalf of our team! They work hard to provide you with the best customer service possible, and it means a lot to us for you to leave this review. At Tracy Toyota, we value our customers and we look forward to seeing you on your next visit. Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

May 04, 2015

Awesome Dealership! I recommend you to go to Tracy Toyota because their customer service is great. They truly give you a personal attention and really listen to what you More

by palmar09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Razag
May 07, 2015 -

Tracy Toyota responded

Congratulations on your 2015 Toyota Corolla! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

April 12, 2015

Toyota corolla 2015 The team at Tracy Toyota definetly helped me find the my dream car affordable and reasonable. Tina, Johnny and joe helped me out tremendously with the More

by Sharons1990
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny, Tina, joe
May 07, 2015 -

Tracy Toyota responded

Congratulations on your new purchase, Sharon! Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that Tina, John and our team were able to help find the perfect vehicle for you. We look forward to assisting you with your future sales and service needs. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

April 06, 2015

Thankful! Great customer service from all staff. From start to finish I felt very taken care of!!! Thank you Tracy Toyota!!! You all are absolutely amazing! More

by Carsnob79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramen, Joe Homen
May 07, 2015 -

Tracy Toyota responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

April 02, 2015

Deborah Pryor-Bruns gets things done! First off, Deborah Pyror-Bruns pulled off what no one else could. She is exceptional! This is how she worked her magic. Truth in telling, my decision More

by NapaNative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Homen
May 07, 2015 -

Tracy Toyota responded

Thank you for leaving this remarkable feedback. Deborah is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 30, 2015

Excellent Dealership and Sales Person We purchased a Toyota Camry last week. We have been very satisfied with their services here. All the staff at Tracy Toyota Dealer were very friendly. More

by pauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Bruns and Ramen Barekzai
May 07, 2015 -

Tracy Toyota responded

Pauline, we appreciate you taking time to leave us a great review! We are pleased to hear that Deborah and our team did a great job in assisting you in your purchase. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

March 28, 2015

Purchase of a new vehicle was very efficient. Purchase of a new vehicle was very efficient and all the staff was very helpful. We would recommend this dealership to our friends and colleagues. More

by plkerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon Cotton
May 07, 2015 -

Tracy Toyota responded

Congratulations on your new purchase! It is imperative to us that we make the car-buying experience painless and efficient. Thank you for your recommendation as well. I hope you are continuing to enjoy your new vehicle! It's wonderful to know that you feel confident in your decision to choose Tracy Toyota as your dealer. Best, Cynthia Tyler Customer Relations Manager Tracy Toyota ctyler@tracytoyota.com (209) 839-3532 Direct

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