Tracy Honda

Had a very pleasant experience at Tracy Honda. Their Internet pricing was the most competitive and their staff very professional. We made an appointment to meet with the sales person and he was there r Internet pricing was the most competitive and their staff very professional. We made an appointment to meet with the sales person and he was there ready to help us. There was no pressure sales tactics. Was very pleasantly surprised with the finance terms......all in all a very pleasant experience. Would certainly recommend Tracy Honda to my friends! More

The vehicle was listed at a good price. The dealers were easy to work with. WE did not feel stressed or pushed into anything we didn't want. Everything went smooth with financing even though we had our ow easy to work with. WE did not feel stressed or pushed into anything we didn't want. Everything went smooth with financing even though we had our own financing company lined up. More

We came once before and returned again to Nick for this purchace. We did all of the transaction in less the than four hours. Thanks purchace. We did all of the transaction in less the than four hours. Thanks More

Tracy Honda and the service staff has changed over the years since I started bringing my 2006 Civic to the service dept. They are always professional and attentive to the customer.Something lacking at oth years since I started bringing my 2006 Civic to the service dept. They are always professional and attentive to the customer.Something lacking at other dealerships. As expected i'm always kept informed as to the status of my car and they are prompt to let me know its ready. The cashiers are prompt and courteous as well. More

I found Russell Ybarra to be both professtional and friendly. He had an uphill battle as the dealership did not have the model that I was looking for. Yet, he grinded to try to get me the car and price friendly. He had an uphill battle as the dealership did not have the model that I was looking for. Yet, he grinded to try to get me the car and price that I wanted. Case in point, he e-mailed me Sunday morning to notify me he would be following from the prior day at 7:00 am. I would recommend both Russell and the dealership; and wish more salesmen were more like Mr. Ybarra..Jim Bravos More

Well I came in after emailing Gordon Gooch we talked got an idea where we each were at with pricing I ended up leaving to think about his offer and the very same night he contacted me and met me half way on an idea where we each were at with pricing I ended up leaving to think about his offer and the very same night he contacted me and met me half way on my price bye giving up a portion of his commission so I would have to say that is excellent customer service and I would recommend everyone to go online first and email Gordon Gooch at this email gordongooch@tracyhonda.com to get an idea of what he can do for you before you drive down and purchase, it gives you time to think about it and then when you do make your decision it's much easier than just walking onto a car lot and being pressured into a vehicle without sleeping on it. Thanks Tracy Honda you guys surpassed my expectations. More

I had a great experience with Tracy Honda, I never at any point felt pressured in any way. I simply sent an email explaining what I was looking for and shortly there after received a call back from Russell. point felt pressured in any way. I simply sent an email explaining what I was looking for and shortly there after received a call back from Russell. I told him what I was looking to do and then told him when I would be in. When I got there we went directly into looking at what I wanted. I wasted no time and my time was not wasted. I was in and out quickly. I would highly reccomend this dealership, I drove out of my way because I knew how nice they were to work with. More

To The Team At Tracy Honda: I just purchased an 07 To The Team At Tracy Honda: I just purchased an 07 certified silver SI on Saturday June 25th. Thank you so much for making my car buying experience To The Team At Tracy Honda: I just purchased an 07 certified silver SI on Saturday June 25th. Thank you so much for making my car buying experience the best ever! I live in Salinas, Ca and I knew that it was worth driving up to Tracy to get my car. From the first moment I spoke with Joseph over the phone, he was professional, personable, and patient with me over the course of 3 different phone calls. Then Todd was great! He helped me finalize my monthly payments over the phone with NO pressure and make sure I was approved. When I got there, Steve brought my car up front, was professional and also very personable and patient with me as he answered my questions and went above and beyond great service by making sure my car was clean and ready to go for me. I will recommend to everyone driving to Tracy Honda to buy a car will be time well spent! Thank you all once again. Chad Tackel More

Casual but knowledgeable, good selection, not too much pressure, no hidden charges. Upfront about financing options and incentives, persistent on add-ons but willing to take "no" for an answer. pressure, no hidden charges. Upfront about financing options and incentives, persistent on add-ons but willing to take "no" for an answer. More

I had a pleasure of dealing with Sher Sartosa and Jim on 6/11/11 and I have to say the service was great!!. Sher has a wonderful attitude which really makes a difference in customer service to me. She's ver 6/11/11 and I have to say the service was great!!. Sher has a wonderful attitude which really makes a difference in customer service to me. She's very helpful and patient with me and my sister. I definitely say Sher is a "keeper" and may be one of your top sales person if she keeps it up. I purchase all my Hondas at Tracy Honda and everytime I leave I am a satisfied customer. Everyone is friendly and helpful!!! Keep it up everyone!! Elleriza Torres More