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Tracy Ford - Service Center

Tracy, CA

4.7
56 Reviews
Call Service Center (209) 879-4723

56 Reviews of Tracy Ford - Service Center

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July 10, 2023

I have been going to Tracy ford for several years and it’s been great. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Jul 17, 2023 -

Tracy Ford responded

Thank you for your continued business.

July 10, 2023

Deborah P was very professional and helpful. Stayed in contact all step with the service of my car More

by COLEMAN_W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
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Jul 17, 2023 -

Tracy Ford responded

Thank you for sharing your positive experience!

July 09, 2023

Brittany was very personable as well as helpful. She made my visit much more enjoyable. More

by DON1631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Burton, Cynthia Luna
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Jul 17, 2023 -

Tracy Ford responded

That's great! Thank you.

July 09, 2023

Good buying experience so far not the best experience after. Service has been harder to work through with multiple trips More

by CTGTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Report | Print
July 09, 2023

Great people and great service; friendly staff and efficient work done! Thorough explanation of multipurpose inspection and diagnosis of the service vehicle. More

by LALASAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Report | Print
Jul 17, 2023 -

Tracy Ford responded

Thank you! We appreciate your kind words.

July 09, 2023

My engine lite was on and they have no one on WEEKENDS to evaluate (no tech) They want me to bring car in during the week Also When I picked up my car the key fab lite was on on the dash board and had More

by ABADHABIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Burton
Report | Print
July 08, 2023

Very good service. I will continue doing business with Tracy Ford. Please keep prices affordable. Thank you. More

by FPINTO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Report | Print
July 08, 2023

Knowledgeable and friendly personnel, from the advisors to the cashiers, made the entire experience simple. Speedy completion time. More

by MUE55ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cleghorn, Cynthia Luna
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Jul 17, 2023 -

Tracy Ford responded

Awesome! We're so happy to have been able to provide such a 5-star experience.

July 08, 2023

Always a pleasant experience with friendly staff, knowledgeable in explaining my services and always done in a timely manner. More

by DepotRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Cynthia Luna
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Jul 17, 2023 -

Tracy Ford responded

Thank you so much!

July 07, 2023

Thad a positive experience with Manav and Hassan at Tracy Ford dealership! Their exceptional customer service deserves recognition. Marvin and Hassan went above and beyond to assist me. They were attentive, More

by ANGELOLORENZO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manav, Hassan and Managers
Report | Print
Jul 17, 2023 -

Tracy Ford responded

Wow! Thank you for the awesome review!

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