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Tracy Ford - Service Center

Tracy, CA

4.7
56 Reviews

56 Reviews of Tracy Ford - Service Center

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August 08, 2023

always great service very helpful staff easy to get appointments all the people help you as fast as they can More

by STANDINGBULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
August 08, 2023

Forcing me to write a review and spamming my email to give a review is absurd. Service of the actual vehicle was great, the auto email is worth 0 stars. More

by JGROH3009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
August 06, 2023

Best service ever from Christian in Tracy Ford I will give him five star for this 🌷 More

by ALIGSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
August 06, 2023

Cynthia Perez has done a great job improving customer service. It will take time, for the past 6 years it’s been pure xxxx dealing with customer service. My last dealership was Sunnyvale Ford and they we More

by GD2BCHF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
August 05, 2023

He was very courteous, and he took the time to handle our situation regarding our oil change. More

by WENDY.PORTILLO2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Schopf , Cynthia Luna
August 01, 2023

Awesome job! Quick oil change! Thank you so much! Great team & warm welcomings! I love Tracy Ford! More

by advencyn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Aug 02, 2023 -

Tracy Ford responded

Thank you!

July 27, 2023

Service personnel named Robert is the best. Provided Speedy service. Kept me inform of my vehicles status. More

by MUE55ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Aug 02, 2023 -

Tracy Ford responded

Thank you for your business!

July 26, 2023

My experience with Ricky and the rest of the front staff including cashiers has been very favorable. More

by EWING9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky, Debbie, Shannon
Aug 02, 2023 -

Tracy Ford responded

Thank you for the 5-star review!

July 23, 2023

Good service. Good explanation of work to be done on vehicle. They offer shuttle service. More

by A.YUPANQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Aug 02, 2023 -

Tracy Ford responded

Thank you!

July 22, 2023

Good experience every time I take my truck for repair or any issue. Ricky is the best, very nice and attitude is great. I hope no more issue on my truck but if I go back I will ask for Ricky again. More

by SANMER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Luna
Aug 02, 2023 -

Tracy Ford responded

Thank you very much!

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