Tracy Ford
Tracy, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 114 reviews
Owner We were so happy with the negotiation and delivery of our vehicle We encourage you to speak with Matt or G from Tracy Ford. We were very pleased We were so happy with the negotiation and delivery of our vehicle We encourage you to speak with Matt or G from Tracy Ford. We were very pleased More
Donny Knowles Thank you Thank you Donny for all your help and by not putting any pressure on us made our car buying a great and safe experience . Thank you Thank you Donny for all your help and by not putting any pressure on us made our car buying a great and safe experience . Thank you More
great experience I Recently purchased my first car and i not only came home satisfied with a new car but also had the best experience Gabriel Alejandro Gonzalez was s I Recently purchased my first car and i not only came home satisfied with a new car but also had the best experience Gabriel Alejandro Gonzalez was such a big help hes patient ,friendly and just great at his job. i highly recommend everyone who is looking for a car ,to go in and ask for gabriel . hes great thank you so much tracy ford and thank you gabriel! More
Great Experience! Donny Knowles is great! He got Us into an affordable car with no hassles. Made us feel at home. My mother in law is very hard to please and she was ve Donny Knowles is great! He got Us into an affordable car with no hassles. Made us feel at home. My mother in law is very hard to please and she was very happy! More
Excellent customer service Exelent customer service thank you Gabriel we love our truck F150 thanks for the great payment you give us, I totally recommend Gabriel Gonzalez as a Exelent customer service thank you Gabriel we love our truck F150 thanks for the great payment you give us, I totally recommend Gabriel Gonzalez as a salesman he's a great person thank you tracy ford 👌🏾 More
Best Car Dealership in Town!!! If your looking to buy a new vehicle, Tracy Ford Dealership is the right place to go! Ask for Donny when you go in.He is an amazing salesman!I told hi If your looking to buy a new vehicle, Tracy Ford Dealership is the right place to go! Ask for Donny when you go in.He is an amazing salesman!I told him what I was looking for and my situation and he was able to help me get into the car of my dreams.I bought a 2015 Ford Focus Sedan.I love my new car😍😍 and so do my boys!!😄I am happy knowing I purchased a car that meets my budget and a car that runs great on gas!?Donny had my car ready to go when I went to go finalize my purchase it was washed and clean inside and out with a full tank of gas! He is very nice, genuine and professional salesman. More
Amazing service! Donny helped us out today make our very first car purchase. He was very knowledgeable and patient which made everything run very smooth. Thanks so muc Donny helped us out today make our very first car purchase. He was very knowledgeable and patient which made everything run very smooth. Thanks so much again for everything!!! More
Wonderful experience!! Had a great experience at Tracy Ford! 3 weeks ago my daughter financed her first car, she got a 2015 Hyundai Accent and yesterday I financed a 2012 Ni Had a great experience at Tracy Ford! 3 weeks ago my daughter financed her first car, she got a 2015 Hyundai Accent and yesterday I financed a 2012 Nissan Maxima . The used car division at Tracy Ford has a great selection of cars with reasonable prices. The sales representative Raul and his Supervisor Jack Smith (who is also a Military Veteran) helped with getting a good monthly amount. Both times we gave him an amount and he worked hard to make it happen. Great service, friendly atmosphere and most of all Awesome Cars!!! If you need a used or new car go to Tracy Ford see Raul and Jack! More
Even Board of Automotive Repair can't save you Stay away from Tracy Ford or you will regret. Bought a new diesel truck top class F350. $82,520 + $2000 down. Yes, expensive. 2nd day found intermi Stay away from Tracy Ford or you will regret. Bought a new diesel truck top class F350. $82,520 + $2000 down. Yes, expensive. 2nd day found intermittent transmission issue, intermittent rearview camera issue. Took back twice and they couldn't do a thing about it. Had to pull over side of freeway or roads to shut off and restart truck a couple times a month for it to upshift from 5th gear to 6th gear. At 25k miles found low fuel pressure. Took to Tracy Ford and they told me they pulled fuel sample and it had 1/2 diesel and 1/2 gasoline in tank. Quoted $12,437 to replace fuel rails and injectors and flush tank! Also told me if I could not afford it, contact my insurance company for them to cover it that they had their customers cover for this type of vandalism before! Wonder how many victims have fell for this scam??? Took truck to another Ford dealer same day. They found an oring leak on the vst filter. Cost $249. They also fixed my camera $250. Also pulled sample on fuel. Clean! So much for a bumper to bumper warranty. I contacted Board Of Automotive Repair and filed a complaint. The representative came over took some picture, view work orders from other dealer and said he talked to Tracy Ford and Tracy Ford suspected that I flushed the fuel tank myself! How about fuel rails and injectors, idiots? Not a mark on my bolts, all original!!! The BAR rep closed the complaint file and said he could not prove anything! Wow! Easy like that for Tracy Ford to continue to scam money off of hard working people and insurance company. 2 years now and my truck is still having the transmission intermittent issue with its cluster gear indicators go on and off at times. I filed a lemon law with a Sacramento Buy-Back Law Office. Ford company offered me $1000 to settle my case. The law office get $3500 and I get $1000 to shut my mouth on a $64000 truck, an $82,520 loan! Huh???? Who can protect whom in this society these days? The law? Tracy Ford, you all will face your life karma one way or another! Individually or whole as a dealer! For consumers, stay away Tracy Ford and their dishonest professionalism. Or you will learn it the hard way like me and many others I know! More
Excellent Buying experience Very responsive, worked with us, got a good price and excellent service. Very Very pleased. we worked with Leonard and he was very to the point, answ Very responsive, worked with us, got a good price and excellent service. Very Very pleased. we worked with Leonard and he was very to the point, answered our questions and made arrangements for the purchase to be as hassle free as possible, More