Tracy Ford

Gordon Wright I just bought a new used car 2016 Nissan murano. Gordon was awesome...fair....honest. he and the team were willing to work with me to finance at the I just bought a new used car 2016 Nissan murano. Gordon was awesome...fair....honest. he and the team were willing to work with me to finance at the price I needed. They needed my husband to sign and he was at he and gordon came to our home to have him sign. Thank you gordon More

Service dept lacks care Dont bring your car here for ANY services or you will be sorry. My whole experience from writer to tech to cashier was so cold and callous it made me Dont bring your car here for ANY services or you will be sorry. My whole experience from writer to tech to cashier was so cold and callous it made me feel like a nucience instead of a customer. Check all the reviews, this place could care less if it makes you walk ( 26 BBB let alone this year with new resolution) on google all the 5 stars are sales and all the 1 star are for service. More

GREAT EXPERIENCE NO HASSLE, NO HIDDEN AGENDA, JUST SIMPLY GREAT SERVICE FROM LEONARD. EVERY QUESTION WAS ANSWERED HONESTLY AND SINCERELY. HE FOLLOWED UP ON EVERY DETAI NO HASSLE, NO HIDDEN AGENDA, JUST SIMPLY GREAT SERVICE FROM LEONARD. EVERY QUESTION WAS ANSWERED HONESTLY AND SINCERELY. HE FOLLOWED UP ON EVERY DETAIL OF THE TRANSACTION TO THE LETTER. AND THE FINANCE GUY ADDED A LOT OF VALUE TO THE TRANSACTION. AGAIN....GREAT EXPERIENCE. More

Great cars and great people No one likes going into a dealership and buying a new car, but everyone here at Tracy Ford made it a walk in the park. They were more than helpful and No one likes going into a dealership and buying a new car, but everyone here at Tracy Ford made it a walk in the park. They were more than helpful and hospitable. Fabio helped me out and made it possible for me to drive out of the lot in my favorite car with peace of mind knowing that I got a great and reliable vehicle for a great price. More

excellent service I recently bought a used Toyota Tundra there were some issues with the vehicle which Tracy Ford was more than happy to take care of those issues, for I recently bought a used Toyota Tundra there were some issues with the vehicle which Tracy Ford was more than happy to take care of those issues, for that reason I am giving a 5-star rating due to the fact that they wanted to make sure that I was happy as a customer and that I had no regrets with the purchase I had made with them. I highly recommend Tracy Ford for your next vehicle purchase. More

Great experience with our purchase Thanks to Darrin and the staff at Tracy Ford, we really like our new Escape. Darrin is an excellent salesman. Thanks again Darrin and Tracy Ford Thanks to Darrin and the staff at Tracy Ford, we really like our new Escape. Darrin is an excellent salesman. Thanks again Darrin and Tracy Ford More

Great new car buying experience I was very pleased with the overall experience. After requesting email quotes for a 2017 Focus ST from over 20 dealers in the Bay Area, Tracy Ford had I was very pleased with the overall experience. After requesting email quotes for a 2017 Focus ST from over 20 dealers in the Bay Area, Tracy Ford had the best price AND no funny business. Baker Salman (internet manager) provided a quote as requested- no additional incentives we may or may not have qualified for (1st responder/military/recent graduate/etc) which seems to be common practice for Ford dealers. Upon arrival I was greeted by four salesmen- not the best practice but I requested and was immediately taken inside to meet Baker. He was pleasant and very efficient. He showed me the quoted vehicle (fit and finish were great) and took me for a brief test drive. When we got back I let him know I wanted to proceed with the purchase. We went over the quote he provided, he again ensured I would not pay a dollar more and immediately began to draw up the sales contract - this is also when he sent the car off for a final detail cleaning. Within 15 minutes I was taken to Matt in financing. About a million signatures and initials later (expected) I was out the door with a new car. I can't emphasize enough how surprised I was with the speed and efficiency as well as the lack of the hard up-sell for warranties and extras I didn't need or want. More

Smooth and easy Came in a couple days ago to purchase a new car spoke with Randall and Jeff and met the general sales manager everybody treated me like family it was Came in a couple days ago to purchase a new car spoke with Randall and Jeff and met the general sales manager everybody treated me like family it was the greatest experience I have ever had it was very easy and smooth very quick and they had tons of inventory to work out and spend tim spoke with Randall and Jeff and Matt the general sales manager everybody treated me like family it was the greatest experience I have ever had it was very easy and smooth very quick and they had tons of inventory to work out and spent the time exactly to find what I needed and wanted they gave me a great price on my trade-in the best price out of all the delicious I've been to and the best price on the car I bought and I would definitely recommend this dealership to friends and family More

Great Commuter Car! Thank you, Donny Knowles, for making our car shopping experience a good one! We will definitely recommend our fam and friends to you. You gave great c Thank you, Donny Knowles, for making our car shopping experience a good one! We will definitely recommend our fam and friends to you. You gave great customer service and we really appreciate that. More

Donny Knowles!! I previously had a bad experience at Tracy ford. It when I went in the other day my sales man Donny Knowles changed that. Donny was very understanding I previously had a bad experience at Tracy ford. It when I went in the other day my sales man Donny Knowles changed that. Donny was very understanding and was willing to go the extra mile to make sure I was happy. After going through multiple salesman that day and none of them knowing what truck I was looking for Donny came to the rescue and knew exactly where it was. I am extremely pleased with the service I received and I would definitely recommend Donny to anyone. The manager was so awesome as well he was doing everything in his power for me. Thank you again Donny, and Tracy ford. I love my new truck More