Toyota of Woodbridge
Woodbridge, VA
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Oxana: "Toyota Lustine was wonderful! My sales person George Khoury was very helpful. Also Joseph and Sham provided a great customer service and answered all of my questions. I only was shopping a person George Khoury was very helpful. Also Joseph and Sham provided a great customer service and answered all of my questions. I only was shopping around and came to view few cars, i showed up around closing time and was given 100% customer service. I bought new Toyota the same evening. George, Sham and Joseph took their time to assist me in this process and i am very thankful to them. I love my new car and will suggest Toyota Lustine to all of my friends! Excellent Service! More
brought my 2005 Highlander in for a recall, Jose was very friendly and knowledgeable during my visit, got me in and out in and hour and a half like he said. Wish they washed my car though. friendly and knowledgeable during my visit, got me in and out in and hour and a half like he said. Wish they washed my car though. More
Everytime I come in for service on my Toyota Tundra. Mr Victor Bassey always provide Excellent service to me. He always have that friendly demeanor and takes care of his customers. I always have the best e Victor Bassey always provide Excellent service to me. He always have that friendly demeanor and takes care of his customers. I always have the best experience when I get my vehicle serviced. Treats his customers like they are number one. More
My husband I went in looking for a used car. We had awesome service. Herbie, (our sales rep) made sure we got everything we needed and wanted in the car. We left the dealership with our used Firestar t awesome service. Herbie, (our sales rep) made sure we got everything we needed and wanted in the car. We left the dealership with our used Firestar that night very excited. Even after we bought the car Herbie made sure we were taken care of in every way. Thanks so much for a great experience. Sincerely, Sam & Yvette Varias - Woodbridge, VA More
When I called to schedule the appt the customer service rep didn't schedule me for the correct servie-she wrote inspection instead of emissions. I had to call back to have her correct it. Then I got a ca rep didn't schedule me for the correct servie-she wrote inspection instead of emissions. I had to call back to have her correct it. Then I got a call back from a service rep to see if I wanted to schedule the service with him, which was very confusing. He was trying to keep my service I suppose, but I didn't know it mattered who I saw. More
My wife and I went into lustine looking for a new car. We were greeted by Herbie Rivera who did a wonderful job with finding us the cars we were interested in and showed a wonderful variety. Jessica Santiago were greeted by Herbie Rivera who did a wonderful job with finding us the cars we were interested in and showed a wonderful variety. Jessica Santiago worked with the sales dept and she was very nice and had a great knowledge of toyota. Both represented Toyota very well More
Richard Morataya was very easy to work with. I worked with him for a couple months while I made my desicion on what make of vehicle I wanted to buy. Once I narrowed it down, he took the time to make sur with him for a couple months while I made my desicion on what make of vehicle I wanted to buy. Once I narrowed it down, he took the time to make sure I had the exact Tundra I was looking for. I do recommend Lustine and highly recommend you asking for Richard Morataya More
I went for my 10,000 mile servicing for my 2011 toyota Prius. I called 3 hours before scheduling the appointment and the Assistant service manager Anthony Jones was able to get me an appointment for that Prius. I called 3 hours before scheduling the appointment and the Assistant service manager Anthony Jones was able to get me an appointment for that very day after I got off work. I had been avoiding the service because I thought it would be time consuming but in under 40 minutes-the tire rotation, oil change service etc was complete. Anthony knew I couldn't wait for too long, so the complimentary car wash wasn't done-but he advised I could stop by anytime that I had the time and Anthony would make sure the car gets washed. I am very happy and will come to Lustine for my routine servicing More
I bought a 2011 Toyota Prius here and this review is for the 10,000 mile service. Bryant was efficient, friendly, and displayed a willingness to make sure I was happy with the service. First class treatme the 10,000 mile service. Bryant was efficient, friendly, and displayed a willingness to make sure I was happy with the service. First class treatment! More
Let me think about being on hold now for 35 minutes and still waitting for some one to get back to me. Maybe they lost my car. At this point I'm just waitting to see how long it takes so when I call HQ in still waitting for some one to get back to me. Maybe they lost my car. At this point I'm just waitting to see how long it takes so when I call HQ in Ca.. I can let them know how there deals are treating there customers. I just wounder how long I can wait on hold. By the way its 45 minutes now hope everyone else has a better time with them. More