Toyota of Turnersville

Toyota was very unwilling to work with me on my old lease and they definitely would not budge on the price of the new car. I was treated as if I wanted a free car. I'm shocked that a car salesman was unwilli and they definitely would not budge on the price of the new car. I was treated as if I wanted a free car. I'm shocked that a car salesman was unwilling to work with me to make a sale. But it's not my loss, it's his. I went to Conicelli and the transaction was very smooth and straightforward - no hassle. More

My husband and I went to Toyota of Turnersville to purchase one of their certified pre-owned Scion xb's. In the beginning, things seemed to be going well. We found the car we liked, test drove it, the purchase one of their certified pre-owned Scion xb's. In the beginning, things seemed to be going well. We found the car we liked, test drove it, then began to run the numbers. They wouldn't budge on their over-priced sticker price and laughed at us from the back room when we submitted a slightly lower offer. The manager, Mike Rooney, was very arrogant and unwilling to work with us. They also told us that the blue logic system was $600 and agreed to pay half. Upon further research, we found that the blue logic system was only $300 and by paying "half," we would really be paying for it all. We felt like we were being taken advantage of and jerked around. The best thing that came out of Toyota of Turnersville was how easy it was to back out of their over-priced and unfair lease. STAY AWAY FROM TOYOTA OF TURNERSVILLE!!! More

I highly recommend Toyota of Turnersville for all Toyota lovers out there. Their service is excellent !!! Very friendly staff, very clean and comfortable environment . Their staff is just great and I have n lovers out there. Their service is excellent !!! Very friendly staff, very clean and comfortable environment . Their staff is just great and I have never experienced this kind of service elsewhere. This is why I keep coming back ! More

Today is March 13, and my initial contact via the internet, with Turnersville Toyota, began on Feb 18. As I had been leasing a Toyota Camry already, all I wanted to do was trade the Camry that I had, internet, with Turnersville Toyota, began on Feb 18. As I had been leasing a Toyota Camry already, all I wanted to do was trade the Camry that I had, which was nearing the end of the lease, in for another Camry. I even knew what color I wanted and what features I wanted. This should have been an easy sale and a very quick transaction. For whatever reasons, it seems that none of the 3 salespeople that I had made internet contact with, wanted to sell me a car. I got only one phone call after a week and a half wait, and then there was no follow through. After being totally disgusted with their lack of professionalism, I contacted Toyota customer service in California. The representative that I spoke to, took down my information and gave me a case number. I asked what would happen, and she assumed I would get an apology from the dealership, which I never did. She also gave me the name and location of the next closest Toyota dealership. Runnemede Toyota, was wonderful, and I was able to go in, and drive away the same day in my new Camry. I do not understand why Turnersville Toyota did not seem to want my business, especially since I was a returning customer and a loyal Toyota customer with excellent credit. Although it is slightly less convenient to go to Runnemede Toyota, that is where I will go in the future for my next cars, because they at least make the buying experience a good one. I am so disappointed in Turnersville Toyota. I have never experienced such treatment from a car dealership, and since I lease, I get a new car every 3 years. It is really sad. More

I had purchased a brand new vehicle from this dealership in Nov., 2010. They flood my email with all this friendly talk about rating my experience, this and that, and they would take care of any concerns. A in Nov., 2010. They flood my email with all this friendly talk about rating my experience, this and that, and they would take care of any concerns. Anyhow, when I had a major concern about my paperwork, they had completely ignored me. IN ADDITION: During the negotiation period, Dave Herbst had lied to me telling me that they would take care of the pay off price of my trade in. BEWARE: What he did was roll the difference of the pay off price and what they were willing to really give me for the trade-in into my new lease payments for the new car. I still have not heard from them and judging by today's activity at their facility, they had no customers and nothing to do..yet, no courtesy reply or phone call. More

Its unfortunate that the rating scale only goes to a five. These group of guys should get a 10. It is nice to see people caring so deeply about there customers. I initially thought that there was s five. These group of guys should get a 10. It is nice to see people caring so deeply about there customers. I initially thought that there was something wrong with the frontend of my truck only to find that it was ice. Sincerely Dr James Gorman More

I always have specific requests regarding the maintenance of my two Camrys. I always check my cars (with gauges and visually) after the service work is completed to make sure that the work requested was comp of my two Camrys. I always check my cars (with gauges and visually) after the service work is completed to make sure that the work requested was completed as specified. Service Manager Tony Celeste always ensures that the work is done correctly and that I am satisfied with the service. The other Service Advisors I have worked with (Lou Schiavo, Joe Junk and Sam Aiello) are very knowledgable, professional and personable. I have had all my cars serviced for over 20 years at Toyota of Turnersville because the service people treat me like family and my cars exactly as they would their own vehicles. More

The salesperson, Jerry Freedman, was informative about Toyota products. He let my husband and me lead the search for my new car and did not seem to push us through the experience. Jerry made the decision Toyota products. He let my husband and me lead the search for my new car and did not seem to push us through the experience. Jerry made the decision to say "yes" to buying another Toyota very easy. More

Recently had warranty work done by Toyota of Turnersville. Everything done was in a timely manner, all employees very professional and courteous. After the repair the service technicians took t Turnersville. Everything done was in a timely manner, all employees very professional and courteous. After the repair the service technicians took time to explain to me what was done, I really appreciated this information. I have purchased many Toyoto's from this dealership, never have had a complaint or problem with them. This is an outstanding organization! More

As stated in my earlier review, I would be purchasing a 2009 Camry by the end of October. Because of the way I was treated by Sonny in the parts department, I bypassed Turnersville altogether. I find the 2009 Camry by the end of October. Because of the way I was treated by Sonny in the parts department, I bypassed Turnersville altogether. I find these people ignorant and arrogant and I recommend you go elsewhere as well. I went to Toyota of Runnemede and have nothing but praise for them. More