Toyota of Tri-Cities

Headliner So, the rear of my headliner in my Avalon is coming down. I took it to local Toyota dealer here where I bought the car new in 2013. Come to fond out I So, the rear of my headliner in my Avalon is coming down. I took it to local Toyota dealer here where I bought the car new in 2013. Come to fond out I was about 2 weeks past my 3 yr warranty. So, they will not fox the problem, and tell me to go somewhere and pay to get it fixed...Are you kidding me? More

Prompt express service to deal with required maintenance Our Avalon Hybrid is the second Toyota brought to this dealership for service. We bought our Prius some years ago, and have received great care. Our Avalon Hybrid is the second Toyota brought to this dealership for service. We bought our Prius some years ago, and have received great care. More

Great experience . Staff was friendly and very helpful. Excellent salesman (Ted) who was knowledgeable. Didn't feel pressured for the sale. Would return and recommend . Staff was friendly and very helpful. Excellent salesman (Ted) who was knowledgeable. Didn't feel pressured for the sale. Would return and recommend to anyone. More

Thank you for yet another GREAT sales experience! Several years ago when I was looking for a car (I buy nothing but Toyota) I experienced a great, honest and hard working young sales person named Noe Several years ago when I was looking for a car (I buy nothing but Toyota) I experienced a great, honest and hard working young sales person named Noel Torres. Since then, and many years later, I have exclusively saught him out whenever I go to your dealership to buy a vehicle. He's not family (well, not by blood - he's my "Toyota Brother" 😊) and our only connection in life has only been at the dealership... so I am not a "paid spokes person" for him. I just feel very comfortable that he will work hard to treat my wife and I very good and that he's always honest and I know we will get a very fair deal. I've purchased many vehicles from him at your dealership and will continue to do so, so long as you have Noel (or a "Noel Protégé") there to buy them from. More

Satisfied Toyota owner We bought in the last few years 3 new Toyotas. We have been please with the sales staff and especially with the service tech and mechanics. We have We bought in the last few years 3 new Toyotas. We have been please with the sales staff and especially with the service tech and mechanics. We have always been treated very kindly, employees are helpful, knowledgeable & friendly. Our vehicles are always done in a timely manner and during that time we are informed of the status. More

11111 #1 as usual. Great service at a great price. I can't say enough about the way I am treated. Keep up the god work. #1 as usual. Great service at a great price. I can't say enough about the way I am treated. Keep up the god work. More

Awesome Customer Service! Everytime I go into have my vehicle serviced...I am satisfied. Employees are helpful, knowledgeable & friendly. I would like to give a "Shout Out" t Everytime I go into have my vehicle serviced...I am satisfied. Employees are helpful, knowledgeable & friendly. I would like to give a "Shout Out" to employee Dave T. More

Service. Service manager was friendly and helpful. He tested and changed the keyless entry battery. The service was on schedule and was done quickly. The wa Service manager was friendly and helpful. He tested and changed the keyless entry battery. The service was on schedule and was done quickly. The waiting area was clean with plenty of seats and was quite enough for reading. More

Great service. I bought a Prius in 2008 and had excellent service right up until I traded it in. Of course Toyota of Tri-Cities great service pretty much helped me d I bought a Prius in 2008 and had excellent service right up until I traded it in. Of course Toyota of Tri-Cities great service pretty much helped me determine I would be buying there. Service is still excellent after all these years. More

Great personalized service and professional treatment Noel and Matias helped me with my purchase. I can not thank them enough and was treated very respectful. They listened to what I wanted, and found Noel and Matias helped me with my purchase. I can not thank them enough and was treated very respectful. They listened to what I wanted, and found what was discussed. No pressure, no harassment, just treated like another human being. This dealership will receive any future business should I be in the market for another vehicle. More