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Toyota of Tampa Bay - Service Center

Tampa, FL

4.7
2,672 Reviews

2,674 Reviews of Toyota of Tampa Bay - Service Center

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August 08, 2019

Oil change Elga Matos always gives exceptional customer service. Elga is very informative, friendly and professional. If she’s not working when I go for service, More

by Stuy3452001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Toyota of Tampa Bay responded

We're very happy to hear that Elga always takes great care of you -- thank you!

August 07, 2019

Customer service Austin Carr and Mandi were excellent helpers on my visit today!! Will definitely be back for them and also steve C thank you for exceptional service More

by White Lightning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Mandi
Aug 09, 2019 -

Toyota of Tampa Bay responded

Thanks for your full five stars! We appreciate it!

August 04, 2019

the best service center in Tampa My Service technician Norman Vassell is absolutely Fantastic ! To add to my experience was the superb work of Ms. Mandi Scott who is exceptional in h More

by Pastor Arnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Vassell & Mandi Scott
Aug 06, 2019 -

Toyota of Tampa Bay responded

We're very proud to have earned such high praise -- thank you!

July 31, 2019

Service Great and fast and courteous. Got an appointment right away. They took my coupon for an oil change, no questions asked. I would return again More

by Pruis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamil Santiago
Jul 31, 2019 -

Toyota of Tampa Bay responded

Thanks for your full five stars! We look forward to seeing you again!

July 30, 2019

Elga Matos I have a very good experience whenever I go there especially when Elga Matos takes care of me . She is very professional and knowledgeable in her con More

by Hilda Koronel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Toyota of Tampa Bay responded

Hilda, thank you for letting us know that Elga went above and beyond for you!

July 28, 2019

Quick tire change It was a rainy Friday night and I had a nail in my tire. All of the employees were super nice and within one hour, I had a new tire and was on my way More

by carrepairreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Prather
Jul 30, 2019 -

Toyota of Tampa Bay responded

Thank you so much for your fantastic review!

July 26, 2019

Excellent services People are friendly. The services are quick with excellent quality. I suggest that in addition to washing the car, it will be nice if you can vacuum More

by jk543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Santiago
Jul 30, 2019 -

Toyota of Tampa Bay responded

Thanks for both your suggestion and your fantastic review!

July 19, 2019

Excellent experience My agent Elga Matos was tops with her Cudtomer Service . She is undoubtedly very experienced and knowledgeable with her line of work . Outstanding i More

by Hilda Koronel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Toyota of Tampa Bay responded

Hilda, thank you so much for your excellent review! We appreciate it!

July 18, 2019

outstanding in every way!!!!! Elga Matos gave me a warm greeting and followed up with outstanding service. I would recommend her to everyone in the future. JOB WELL DONE....... More

by Fred ump 34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Toyota of Tampa Bay responded

Fred, thanks so much for your outstanding review! We're proud that Elga won your full five stars!

June 28, 2019

would give negative stars if I could If I could put negative stars I would. First went for an oil change and they did not rotate the tires like they said they did. They also said the ti More

by oceansidecowgrl9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick who is no longer there (we were told)
Jun 28, 2019 -

Toyota of Tampa Bay responded

This is certainly upsetting to hear and we apologize if we didn't address all of your issues during your visit. We value your feedback and would appreciate an email from you with any further details that you'd like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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