Toyota of Tampa Bay - Service Center

They tried to charge me for unnecessary charges instead of fixing the actual problem. Typical dealership move of fixing the actual problem. Typical dealership move More

Angela was so accommodating and made me feel truly cared for! Will definitely be back to see her at this Toyota dealership the next time my car needs service. for! Will definitely be back to see her at this Toyota dealership the next time my car needs service. More

The service department at Toyota of Tampa Bay is amazing. Justin is professional, courteous and knowledgeable. I've owned luxury vehicles over the years and can honestly say the Justin is one of the best s Justin is professional, courteous and knowledgeable. I've owned luxury vehicles over the years and can honestly say the Justin is one of the best service advisors with whom I have dealt. More

David helped me understand what work will be undertaken in the first service and what are the key checks and replacement that I need to aware of in the next service. Great going David and team. in the first service and what are the key checks and replacement that I need to aware of in the next service. Great going David and team. More

My service advisor David did a awesome good today getting my tire replaced and was very courteous and knowledgeable about getting in touch with the warranty company to get it done thanks David keep up the go my tire replaced and was very courteous and knowledgeable about getting in touch with the warranty company to get it done thanks David keep up the good work More

Brandon continues five star customer service. He is dependable, honest, and professional. Highly recommend with not ever one issue. He is dependable, honest, and professional. Highly recommend with not ever one issue. More

I made an appointment for 2:15 on a Saturday afternoon to have an oil change and other routine maintenance done to my vehicle. After pulling into the bay, I was immediately greeted not by a member of the ser have an oil change and other routine maintenance done to my vehicle. After pulling into the bay, I was immediately greeted not by a member of the service team, but by an individual from the used car department trying to convince me that I needed to trade in my car for a new one. After the third time of telling him I wasn't interested, he finally left me alone. During my exchange with the sales guy, someone who actually was from the service department came over to take a video of the exterior of my vehicle and put a number on top. He then left without saying anything. After about 5 minutes of wondering if he was coming back, I walked over to the desk where several employees were to ask if I was supposed to be doing anything. I was told no, and that someone would be over to help me soon. 20 minutes after my scheduled appointment time, my service tech finally came over to take my information down. I was given a wait estimate of around 90 minutes, which I anticipated given it was a Saturday afternoon. I started making my way to the lounge area to wait and upon entering the main lobby was again greeted by someone from the dealership who I had zero interest in talking to, but he decided I needed to be engaged in a lengthy conversation at one point during which he decided it would be appropriate to complain to me about the lack of nudity in the tv show he was watching. I finally made it to an empty chair and began reading my book while waiting. Some time after my service tech found me to go over the recommendations from the dealership another gentleman approached me by asking my name and what type of vehilce I drove. Silly me for thinking he was sent by my technician to tell me my car was ready. No, instead it was yet ANOTHER SALES GUY from the used car department trying to convince me that I needed to trade in my vehicle. I don't know if they have a quota they need to meet, a contest going on, or are that hungy for commission, but good grief I have never been more annoyed while waiting for an oil change. Not to mention my 90 minute wait estimate was actually over 3 hours. The only redeeming part of my time there was my service tech. Chris was great and I enjoyed working with him. He was friendly, easy to talk to, didn't try to pressure me into anything and tried to help me find coupons/discounts to offset my cost. More

Justin is very informative and works well with the customer. The dealership gets things done quickly. customer. The dealership gets things done quickly. More

Luis Maldonado was exceptional. He was attentive and explained what my vehicle needed. I appreciate his hard work and dedication and for making my Camry SE 2018's oil change smoot He was attentive and explained what my vehicle needed. I appreciate his hard work and dedication and for making my Camry SE 2018's oil change smooth. He ordered me an Uber from the dealer to my home and from home to the dealer. I love Toyota of Tampa Bay. Thank you for always being a phone call away. The dealer is clean, organized and everyone is very polite. Once again thank you very much Luis. More

Such a great team! Always nice and helpful. I would recommend this Toyota location to everyone. Always nice and helpful. I would recommend this Toyota location to everyone. More