3,963 Reviews of Toyota of Tampa Bay - Service Center
I only went for a battery but Mr. Mendoza pointed out some of the issues that my car was having and provided options that fit my budget. Now my car is running good and safe. Mendoza pointed out some of the issues that my car was having and provided options that fit my budget. Now my car is running good and safe. More
Good service, very quick and easy. The advisor helped me and my daughter with our cars. He was very detailed and explained everything. He also gave us options that fitted our budget. T The advisor helped me and my daughter with our cars. He was very detailed and explained everything. He also gave us options that fitted our budget. Thank you David. More
good job Austin and Luis excellent work team work . I recommend toyota dealership thank you 😊 I recommend toyota dealership thank you 😊 More
Matt Nolan was who assisted me in the body shop. He has kept me in the loop for day one drop off until the last day when I picked up my car wit text and photo updates. He also reached back out with He has kept me in the loop for day one drop off until the last day when I picked up my car wit text and photo updates. He also reached back out with my gate and sunpass stickers. He went above and beyond with his customer service. More
My oil change was supposed to be roughly $40 due to a coupon (confirmed that it would be that price twice) but when I went to pay the bill it said $53. I asked why it was that much higher and was told it coupon (confirmed that it would be that price twice) but when I went to pay the bill it said $53. I asked why it was that much higher and was told it was due to taxes, but that didn't add up so I checked the receipt and it listed $10 for miscellaneous fees?? Felt scammed and lied to as I only came here for the oil change expecting to pay a fair price only to find out I would be required to pay more than expected and it didn't even include a tire rotation! Had I known I would be paying that much I would've gone elsewhere where a similar price would've included a tire rotation and without the hour and a half wait despite having an appointment. Derrick also gave me attitude for getting a new battery elsewhere claiming "why did you pay $260 somewhere else when ours is $280?" Because of the way I keep getting scammed here! Bet that doesn't even include the labor and fees! More
Matt was extremely helpful from the get go! Excellent customer service with great communication through the process and was on time from start to finish. He never hesitate to answer questions a Excellent customer service with great communication through the process and was on time from start to finish. He never hesitate to answer questions and give honest feed back. Matt and his team are the best! If I can give more than 5 starts I would! Thank you! More
Service advisor David Mendoza and his team are genuinely caring and committed to providing excellent customer service. He took the time to answer and explain things, and I greatly appreciate that. Video cli caring and committed to providing excellent customer service. He took the time to answer and explain things, and I greatly appreciate that. Video clips from his team are helpful as well. I highly recommend him for all your vehicle service needs. More