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Toyota of Sylacauga

Sylacauga, AL

3.5
873 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

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Showing 873 reviews

February 26, 2014

Jim got me a affordable convertible with low mileage. I will recommend Jim to my friends and return when I am looking for a new car More

by 111555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Chance
February 19, 2014

I enjoy my experience at Glynn Smith every time I come. I have had my car for about 3yrs and have recommended two of my family members to come here. They are always so friendly and try to get you in and out More

by Tquitte1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Stitzel
July 31, 2013

My wife and I test drove a Sequoia over the weekend. We talked with the dealer and agreed to a purchase price on Monday morning. We were out of town, but told them we would be returning Tuesday and would More

by seriously12345
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Mar 11, 2014 -

Toyota of Sylacauga responded

Dear Valued Customer, as the current general manager of the store I first of all want to apologize for your experience. Your experience of having an agreed upon car deal that we did not stand behind was before I came to this store as general manager and I have tried to contact you to learn more about your concerns. However, I do want to assure you this is not the way we are going to do business from this point forward. Please contact us if we can be of any assistance on this concern or anything else. Thank you.

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