
Toyota of Sylacauga
Sylacauga, AL
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Great dealership This dealership was easy to work with. They had a great selection of vehicles and a very knowledgeable staff. Alice was very friendly and went over al This dealership was easy to work with. They had a great selection of vehicles and a very knowledgeable staff. Alice was very friendly and went over all of the electronics with us. I would recommend this dealership to everyone. More
Service dept I called about getting a 100,000 mile maintenance on my Avalon. Jeared Layton was a great help & was very polite. I will be bringing my car in when it I called about getting a 100,000 mile maintenance on my Avalon. Jeared Layton was a great help & was very polite. I will be bringing my car in when it gets closer to the 100,000 mark. More
First Class Dealer & Employee's! Alice was very patient and polite with me in my quest for a CERTAIN car with CERTAIN features. Due to the uniqueness of my request she had to have on Alice was very patient and polite with me in my quest for a CERTAIN car with CERTAIN features. Due to the uniqueness of my request she had to have one brought in for me. The car was right on with my expectations. I highly recommend Alice to ANYONE. Another thing, she is thorough, but not pushy, that is important to me. I will walk away from pushy sale rep's at any establishment. Smooth process, no hiccup's, and no unexpected surprises! Charles handled all of the paper work and again was thorough and polite. There are extra warranty items you can purchase, he explained them, but did not push them on me at all. Bottom line, I will be back for future purchases!! More
Buying a car from a professional. My wife and I were shopping for a vehicle to replace her sedan but we wanted to consider other body styles. Patiently and courteously Ed Jones provid My wife and I were shopping for a vehicle to replace her sedan but we wanted to consider other body styles. Patiently and courteously Ed Jones provided us with details on several models, as well as test drives to help us find the the vehicle that fit our lifestyle and budget. We finally settled on a new Avalon which happened to be the first car Ed had suggested! It was a very pleasant experience dealing with Ed's professionalism, broad product knowledge, and his uncanny ability to explain all the"bell and whistles" loaded onto today's cars. More

Great experience We had a great experience purchasing our new 2016 Camry. We had a particular style and color that we wanted and Jerry and Alice made sure they found We had a great experience purchasing our new 2016 Camry. We had a particular style and color that we wanted and Jerry and Alice made sure they found it for us! Thanks for all the hard work. What a pleasure working with you all! More

Always smiling sales rep! Hadn't bought a vehicle in many years, Alice was most helpful in explaining the updated electronics and the pros/cons between the two models that I w Hadn't bought a vehicle in many years, Alice was most helpful in explaining the updated electronics and the pros/cons between the two models that I was considering. More

Fanastic, friendly service Helped me find the vehicle I was looking for even after I had almost given up. I will recommend them to all family and friends. Helped me find the vehicle I was looking for even after I had almost given up. I will recommend them to all family and friends. More

Really enjoyed shopping and buying here! I'm more pleased every day I drive this car. Thank you, Alice, for listening to what I needed and finding the perfect car- -- and making the whole ti I'm more pleased every day I drive this car. Thank you, Alice, for listening to what I needed and finding the perfect car- -- and making the whole time process actually fun! We were impressed with the genuinely pleasant and Knowledgeable professionals we met. Thanks so much! More

Awesome and friendly service We had an awesome experience and would for sure use them again. Customer service was great! Alice did an amazing job went there and beyond to make me We had an awesome experience and would for sure use them again. Customer service was great! Alice did an amazing job went there and beyond to make me happy. More

Totally amazing service!! We worked with Alice to turn in (early) a leased Prius and purchase a used Prius V. She was so pleasant and easy to negotiate with, and helped us fi We worked with Alice to turn in (early) a leased Prius and purchase a used Prius V. She was so pleasant and easy to negotiate with, and helped us figure out how to turn in the lease early. She also bent over backwards to ease our concerns about the lease inspection, and brought us boxes to help transfer items from the old car to the new. She made sure my interest rate reflected my credit score. Jerry made sure the concerns we had with the new car were addressed. Alice even had toys on her desk that my children could play with. Really, the whole process could not have been any easier. I HIGHLY recommend this dealer, especially Alice! More