Toyota of Sylacauga

Great Experience !! Great Experience purchasing my new Toyota Tacoma. All my questions were answered. Everyone I met were Friendly and Helpful. Stefani has a great att Great Experience purchasing my new Toyota Tacoma. All my questions were answered. Everyone I met were Friendly and Helpful. Stefani has a great attitude and was wonderful to meet and work with. If she did not know the answer, she would get it. Donnie was very nice and helped me understand the mechanics of purchasing my vehicle. Enjoyed meeting and working with both members. More

Very good The service writer was very helpful, nice and knew what she was talking about and what needed to be done to service my vehicles. She answered all of The service writer was very helpful, nice and knew what she was talking about and what needed to be done to service my vehicles. She answered all of my questions. More

Marty was amazing with helping me find my amazing ride. Thank you so much Marty!!! I will be coming back and sending people to you. was amazing with helping me find my amazing ride. Thank you so much Marty!!! I will be coming back and sending people to you. More

Fast, friendly and efficient I came in without an appointment for my first service on my new Sienna and was greeted with a smile and my vehicle service was completed promptly. I came in without an appointment for my first service on my new Sienna and was greeted with a smile and my vehicle service was completed promptly. More

GREAT JOB, VADEN TOYOTA!! God bless u Eric Jones, u help me from start to finish, 100% customer satisfaction...I love my new car thanks for all u have done!! God bless u Eric Jones, u help me from start to finish, 100% customer satisfaction...I love my new car thanks for all u have done!! More

Always friendly and easy to make appointments The service department is excellent and nice waiting room. Easy to make appointment. Always friendly and explains the services received and reminder The service department is excellent and nice waiting room. Easy to make appointment. Always friendly and explains the services received and reminder of future service needed More

New car Best experience ever!! Luis deserves a 10 across the board!! He made my experience not only less stressful but fun and made me feel like family!! Best experience ever!! Luis deserves a 10 across the board!! He made my experience not only less stressful but fun and made me feel like family!! More

Was very disappointing, but they resolved my concerns One of the major issues I wanted repaired was not repaired nor in 3 days was I contacted to make me aware of the problem. The technician forgot to put One of the major issues I wanted repaired was not repaired nor in 3 days was I contacted to make me aware of the problem. The technician forgot to put my wheel lock key back in my car therefore my local mechanic could not fix the problem . He said in a few hours could do what the dealer could not if he had the key to the lug nuts!!!!!! When I picked up my car 2 warning indicators were on that previously were not. My local guy fixed for 35.00. Service department seemed disorganized and unprofessional!!! Wish it wasn’t. Been coming to that location over 15 years. If you want resolution, see Marty Prigge the service manager. More

Great!!!!!! Alice Ricks went above and beyond to help us get what we want She got us out of a bad deal with our old car and I got my dream car.. She's one of the Alice Ricks went above and beyond to help us get what we want She got us out of a bad deal with our old car and I got my dream car.. She's one of the best around.. Love her to pieces . I can call her any time with anything.. More

Used car purchase Alice was very helpful. She contacted me daily to make sure we were still on. She helped me get the cheaper price for a first time buyer and I thank h Alice was very helpful. She contacted me daily to make sure we were still on. She helped me get the cheaper price for a first time buyer and I thank her for her helpfulness. More