Toyota of Sylacauga

Helpful and Honest! Great Service! I live in Florida and have been searching for a great price on a certified van. I bought online without seeing it in person. But I had a great level I live in Florida and have been searching for a great price on a certified van. I bought online without seeing it in person. But I had a great level of trust with Alice my sales agent. She was kind helpful and straightforward. No bologna. Very helpful and fair. My car was delivered promptly and perfectly! I couldn’t be more pleased. Thank you!!!! More

trans flush the service guys did a great job, took time to explain the process and give me updates. we talked about other service jobs and preventive care options the service guys did a great job, took time to explain the process and give me updates. we talked about other service jobs and preventive care options. More

oil Change On time service nice waiting area good coffee a nice place.how come so many words required? Maybe I can come up with a good review every thing was On time service nice waiting area good coffee a nice place.how come so many words required? Maybe I can come up with a good review every thing was good!!! More

Oil change and identify a potential problem. I did notice that what I paid $159 for in April for a transmission service. I was told yesterday it was now $259. 60 % increase in six months seems pr I did notice that what I paid $159 for in April for a transmission service. I was told yesterday it was now $259. 60 % increase in six months seems pretty aggressive to me. Maybe person was new or something but seems like an outrageous increase in 6 months. Service was great as usual so hopefully I was misinformed. Then I was told I needed a 4 wheel alignment but no quote was provided for that. Left me a little confused. Marty did not handle me yesterday. Maybe I am just used to him. More

Service Very professional. Service performed in timely manner. Would reccomend this dealership to friends and family. All persons were very friendly. Enjoying Very professional. Service performed in timely manner. Would reccomend this dealership to friends and family. All persons were very friendly. Enjoying my Highlander purchased there. More

Horrible I took my car to them about 2 weeks prior to see what was going on with my car. They had to replace my serpentine belt. Well my belt came off a wee I took my car to them about 2 weeks prior to see what was going on with my car. They had to replace my serpentine belt. Well my belt came off a week later. I took back to them for them to fix on a Tuesday. I didn't hear back from anyone else again until Friday. They told me they did not have the tools to fix my car. So now I'm without my car for another week. On top of that I was told only one person could fix on my car. I'm just disgusted with the overall service. More

Great experience purchasing my 2019 Toyota 4Runner. Wonderful experience purchasing my 2019 Toyota 4Runner. The drive to find what I wanted and the communication during this time was absolutely econd to Wonderful experience purchasing my 2019 Toyota 4Runner. The drive to find what I wanted and the communication during this time was absolutely econd to none. More

Great experience My experience was pleasant. The staff were all very friendly and accommodating. Mrs. Alice was a great Salesperson who went above and beyond, but wasn My experience was pleasant. The staff were all very friendly and accommodating. Mrs. Alice was a great Salesperson who went above and beyond, but wasnt overly "pushy" about making a sale! This is my second vehicle purchase through Vaden and even though I was "okay" with my last experience, this time around was a much more satisfying experience. More

Amazing We love Alice and the whole crew! We have bought 2 vehicles from vaden and will buy another when the time is right. Couldn't ask for a better team. We love Alice and the whole crew! We have bought 2 vehicles from vaden and will buy another when the time is right. Couldn't ask for a better team. More