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Toyota of Sylacauga

Sylacauga, AL

3.5
873 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

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Showing 873 reviews

November 03, 2019

Great car buying experience Great, no pressure car buying experience on both the Sales and Finance side and was able to get the car I wanted. Luis and Brooke were great to work More

by james.knoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Catalan, Luis Catalan
November 03, 2019

Great service! Very convenient, exceptional service. The service did not take long at all and the staff is very friendly. I would recommend Vaden for all of your Toy More

by SMSMITH1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
November 03, 2019

Exceptional customer service Alice Ricks went out of her way to make sure I was comfortable and taken care of I’m thankful for her customer service going above and beyond to be h More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
November 03, 2019

EPIC Experience Mr. Dante Dye West a very professional patient and very detailed salesman for me. He took the time to explain everything to me answer all questions th More

by CAROLYNWOODGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Dye
November 02, 2019

Astronomical cost Service cost are very expensive. I would buy another car before taking my car there again for service. I received a call saying that my car was ready. More

by Geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Basil Clark
Nov 04, 2019 -

Toyota of Sylacauga responded

We are disappointed to hear about your experience with us for your service visit. Please reach out to us when you have a moment to go over your concerns further. Thank you!

November 02, 2019

Disappointed this time. I have a Toyota service plan, so this is not price related. I’ve used this dealership before, and my prior visit they were unable to do the Apple Car More

by PULMANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Smith, Kurt Bowman, Basil Clark
October 31, 2019

Very professional and friendly Best experience I've ever had buying a vehicle. All the paperwork went smooth and they did everything they said they were going to do. More

by Wojack4au
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Nov 04, 2019 -

Toyota of Sylacauga responded

We are glad we could help! We hope to be of service to you again in the future! Have a great day!

October 31, 2019

Easy to work with. Great choice of vehicles. You found me the exact vehicle I wanted and priced it to be affordable. Thank you for the most pleasant car buying experience I've had. More

by MELISA.FORESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Donnie Lester
Nov 04, 2019 -

Toyota of Sylacauga responded

We are very happy to have provided you with such a positive experience! Thank you and have a great day!

October 29, 2019

Alice Ricks is amazing! I’m a new grad nurse that decided I needed an upgrade! Alice got me in a new RAV4 that was more amazing than I could have ever imagined for an amazing More

by DANIELBGOWER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Nov 04, 2019 -

Toyota of Sylacauga responded

Thank you so much for the positive review about your purchase visit! We appreciate your business with us!

October 29, 2019

Great service While in for maintenance check and oil change, they noticed a torn wiper blade on my wife’s Sienna, I always keep a new set in garage and said I would More

by ggirup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Spratling, Basil Clark
Nov 04, 2019 -

Toyota of Sylacauga responded

We are always happy to help and love hearing when our customers have a great experience. Have a great day!

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