
Toyota of Sylacauga
Sylacauga, AL
Filter Reviews by Keyword
By Type
Showing 873 reviews
Great car buying experience Great, no pressure car buying experience on both the Sales and Finance side and was able to get the car I wanted. Luis and Brooke were great to work Great, no pressure car buying experience on both the Sales and Finance side and was able to get the car I wanted. Luis and Brooke were great to work with and I would recommend this dealership even if you‘re not local to it. They’re more than willing to work around your schedule. More
Great service! Very convenient, exceptional service. The service did not take long at all and the staff is very friendly. I would recommend Vaden for all of your Toy Very convenient, exceptional service. The service did not take long at all and the staff is very friendly. I would recommend Vaden for all of your Toyota needs! More
Exceptional customer service Alice Ricks went out of her way to make sure I was comfortable and taken care of I’m thankful for her customer service going above and beyond to be h Alice Ricks went out of her way to make sure I was comfortable and taken care of I’m thankful for her customer service going above and beyond to be helpful I would definitely recommend her More
EPIC Experience Mr. Dante Dye West a very professional patient and very detailed salesman for me. He took the time to explain everything to me answer all questions th Mr. Dante Dye West a very professional patient and very detailed salesman for me. He took the time to explain everything to me answer all questions that I had. Mr.Dye was very thorough in his job making sure I knew everything from the beginning to the end of the transaction. I would recommend all my friends and family to come see Mr Dye if they are in need of a vehicle More
Astronomical cost Service cost are very expensive. I would buy another car before taking my car there again for service. I received a call saying that my car was ready. Service cost are very expensive. I would buy another car before taking my car there again for service. I received a call saying that my car was ready. After paying the astronomical bill, I drove my car and it still needed work. Totally unacceptable! More
Disappointed this time. I have a Toyota service plan, so this is not price related. I’ve used this dealership before, and my prior visit they were unable to do the Apple Car I have a Toyota service plan, so this is not price related. I’ve used this dealership before, and my prior visit they were unable to do the Apple Car Play successfully. They advised me to retry on my next visit. I made an appointment (as I did for my previous visits) for the 40K service and the Apple Car play update. Upon arrival, they had no record of my appoint and basically refused to perform the Apple Car Play update (saying it was done previously). Instead of verifying the update by looking at the radio in my car, they dismissed me. Come on Vaden, I paid an up charge for these services by buying the service plan, at least you could do a better job with listening to your customer. More
Very professional and friendly Best experience I've ever had buying a vehicle. All the paperwork went smooth and they did everything they said they were going to do. Best experience I've ever had buying a vehicle. All the paperwork went smooth and they did everything they said they were going to do. More
Easy to work with. Great choice of vehicles. You found me the exact vehicle I wanted and priced it to be affordable. Thank you for the most pleasant car buying experience I've had. You found me the exact vehicle I wanted and priced it to be affordable. Thank you for the most pleasant car buying experience I've had. More
Alice Ricks is amazing! I’m a new grad nurse that decided I needed an upgrade! Alice got me in a new RAV4 that was more amazing than I could have ever imagined for an amazing I’m a new grad nurse that decided I needed an upgrade! Alice got me in a new RAV4 that was more amazing than I could have ever imagined for an amazing price! I could not be more thankful for Vaden and Alice! More
Great service While in for maintenance check and oil change, they noticed a torn wiper blade on my wife’s Sienna, I always keep a new set in garage and said I would While in for maintenance check and oil change, they noticed a torn wiper blade on my wife’s Sienna, I always keep a new set in garage and said I would replace it, when I was checking out,the svc mgr told to replace it at no charge since he felt I was a safety issue, very considerate, and I will replace the other blade when I return home. Good folks More